Dialogue Topic Segmentation (DTS) plays an essential role in a variety of dialogue modeling tasks. Previous DTS methods either focus on semantic similarity or dialogue coherence to assess topic similarity for unsupervised dialogue segmentation. However, the topic similarity cannot be fully identified via semantic similarity or dialogue coherence. In addition, the unlabeled dialogue data, which contains useful clues of utterance relationships, remains underexploited. In this paper, we propose a novel unsupervised DTS framework, which learns topic-aware utterance representations from unlabeled dialogue data through neighboring utterance matching and pseudo-segmentation. Extensive experiments on two benchmark datasets (i.e., DialSeg711 and Doc2Dial) demonstrate that our method significantly outperforms the strong baseline methods. For reproducibility, we provide our code and data at:https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/dial-start.

In recent years, sentiment analysis has gained significant importance in natural language processing. However, most existing models and datasets for sentiment analysis are developed for high-resource languages, such as English and Chinese, leaving low-resource languages, particularly African languages, largely unexplored. The AfriSenti-SemEval 2023 Shared Task 12 aims to fill this gap by evaluating sentiment analysis models on low-resource African languages. In this paper, we present our solution to the shared task, where we employed different multilingual XLM-R models with classification head trained on various data, including those retrained in African dialects and fine-tuned on target languages. Our team achieved the third-best results in Subtask B, Track 16: Multilingual, demonstrating the effectiveness of our approach. While our model showed relatively good results on multilingual data, it performed poorly in some languages. Our findings highlight the importance of developing more comprehensive datasets and models for low-resource African languages to advance sentiment analysis research. We also provided the solution on the github repository.

Previous approaches to turn-taking and response generation in conversational systems have treated it as a two-stage process: First, the end of a turn is detected (based on conversation history), then the system generates an appropriate response. Humans, however, do not take the turn just because it is likely, but also consider whether what they want to say fits the position. In this paper, we present a model (an extension of TurnGPT) that conditions the end-of-turn prediction on both conversation history and what the next speaker wants to say. We found that our model consistently outperforms the baseline model in a variety of metrics. The improvement is most prominent in two scenarios where turn predictions can be ambiguous solely from the conversation history: 1) when the current utterance contains a statement followed by a question; 2) when the end of the current utterance semantically matches the response. Treating the turn-prediction and response-ranking as a one-stage process, our findings suggest that our model can be used as an incremental response ranker, which can be applied in various settings.

NLP datasets are richer than just input-output pairs; rather, they carry causal relations between the input and output variables. In this work, we take sentiment classification as an example and look into the causal relations between the review (X) and sentiment (Y). As psychology studies show that language can affect emotion, different psychological processes are evoked when a person first makes a rating and then self-rationalizes their feeling in a review (where the sentiment causes the review, i.e., Y -> X), versus first describes their experience, and weighs the pros and cons to give a final rating (where the review causes the sentiment, i.e., X -> Y ). Furthermore, it is also a completely different psychological process if an annotator infers the original rating of the user by theory of mind (ToM) (where the review causes the rating, i.e., X -ToM-> Y ). In this paper, we verbalize these three causal mechanisms of human psychological processes of sentiment classification into three different causal prompts, and study (1) how differently they perform, and (2) what nature of sentiment classification data leads to agreement or diversity in the model responses elicited by the prompts. We suggest future work raise awareness of different causal structures in NLP tasks. Our code and data are at https://github.com/cogito233/psych-causal-prompt

In this paper, we propose document-level end-to-end sentiment analysis to efficiently understand aspect and review sentiment expressed in online reviews in a unified manner. In particular, we assume that star rating labels are a "coarse-grained synthesis" of aspect ratings across in the review. We propose a Distantly Supervised Pyramid Network (DSPN) to efficiently perform Aspect-Category Detection, Aspect-Category Sentiment Analysis, and Rating Prediction using only document star rating labels for training. By performing these three related sentiment subtasks in an end-to-end manner, DSPN can extract aspects mentioned in the review, identify the corresponding sentiments, and predict the star rating labels. We evaluate DSPN on multi-aspect review datasets in English and Chinese and find that with only star rating labels for supervision, DSPN can perform comparably well to a variety of benchmark models. We also demonstrate the interpretability of DSPN's outputs on reviews to show the pyramid structure inherent in document level end-to-end sentiment analysis.

We present the first Africentric SemEval Shared task, Sentiment Analysis for African Languages (AfriSenti-SemEval) - The dataset is available at https://github.com/afrisenti-semeval/afrisent-semeval-2023. AfriSenti-SemEval is a sentiment classification challenge in 14 African languages: Amharic, Algerian Arabic, Hausa, Igbo, Kinyarwanda, Moroccan Arabic, Mozambican Portuguese, Nigerian Pidgin, Oromo, Swahili, Tigrinya, Twi, Xitsonga, and Yor\`ub\'a (Muhammad et al., 2023), using data labeled with 3 sentiment classes. We present three subtasks: (1) Task A: monolingual classification, which received 44 submissions; (2) Task B: multilingual classification, which received 32 submissions; and (3) Task C: zero-shot classification, which received 34 submissions. The best performance for tasks A and B was achieved by NLNDE team with 71.31 and 75.06 weighted F1, respectively. UCAS-IIE-NLP achieved the best average score for task C with 58.15 weighted F1. We describe the various approaches adopted by the top 10 systems and their approaches.

Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and there has been an interest in building Spoken Language Understanding (SLU) systems for automatically predicting these attributes. Recent work has shown that incorporating dialogue history can help advance SLU performance. However, separate models are used for each SLU task, leading to an increase in inference time and computation cost. Motivated by this, we aim to ask: can we jointly model all the SLU tasks while incorporating context to facilitate low-latency and lightweight inference? To answer this, we propose a novel model architecture that learns dialog context to jointly predict the intent, dialog act, speaker role, and emotion for the spoken utterance. Note that our joint prediction is based on an autoregressive model and we need to decide the prediction order of dialog attributes, which is not trivial. To mitigate the issue, we also propose an order agnostic training method. Our experiments show that our joint model achieves similar results to task-specific classifiers and can effectively integrate dialog context to further improve the SLU performance.

While conditional generation models can now generate natural language well enough to create fluent text, it is still difficult to control the generation process, leading to irrelevant, repetitive, and hallucinated content. Recent work shows that planning can be a useful intermediate step to render conditional generation less opaque and more grounded. We present a web browser-based demonstration for query-focused summarization that uses a sequence of question-answer pairs, as a blueprint plan for guiding text generation (i.e., what to say and in what order). We illustrate how users may interact with the generated text and associated plan visualizations, e.g., by editing and modifying the blueprint in order to improve or control the generated output. A short video demonstrating our system is available at https://goo.gle/text-blueprint-demo.

This paper describes our system developed for the SemEval-2023 Task 12 "Sentiment Analysis for Low-resource African Languages using Twitter Dataset". Sentiment analysis is one of the most widely studied applications in natural language processing. However, most prior work still focuses on a small number of high-resource languages. Building reliable sentiment analysis systems for low-resource languages remains challenging, due to the limited training data in this task. In this work, we propose to leverage language-adaptive and task-adaptive pretraining on African texts and study transfer learning with source language selection on top of an African language-centric pretrained language model. Our key findings are: (1) Adapting the pretrained model to the target language and task using a small yet relevant corpus improves performance remarkably by more than 10 F1 score points. (2) Selecting source languages with positive transfer gains during training can avoid harmful interference from dissimilar languages, leading to better results in multilingual and cross-lingual settings. In the shared task, our system wins 8 out of 15 tracks and, in particular, performs best in the multilingual evaluation.

Our contribution to the 2023 AfriSenti-SemEval shared task 12: Sentiment Analysis for African Languages, provides insight into how a multilingual large language model can be a resource for sentiment analysis in languages not seen during pretraining. The shared task provides datasets of a variety of African languages from different language families. The languages are to various degrees related to languages used during pretraining, and the language data contain various degrees of code-switching. We experiment with both monolingual and multilingual datasets for the final fine-tuning, and find that with the provided datasets that contain samples in the thousands, monolingual fine-tuning yields the best results.