This study introduces SentiGOLD, a Bangla multi-domain sentiment analysis dataset. Comprising 70,000 samples, it was created from diverse sources and annotated by a gender-balanced team of linguists. SentiGOLD adheres to established linguistic conventions agreed upon by the Government of Bangladesh and a Bangla linguistics committee. Unlike English and other languages, Bangla lacks standard sentiment analysis datasets due to the absence of a national linguistics framework. The dataset incorporates data from online video comments, social media posts, blogs, news, and other sources while maintaining domain and class distribution rigorously. It spans 30 domains (e.g., politics, entertainment, sports) and includes 5 sentiment classes (strongly negative, weakly negative, neutral, and strongly positive). The annotation scheme, approved by the national linguistics committee, ensures a robust Inter Annotator Agreement (IAA) with a Fleiss' kappa score of 0.88. Intra- and cross-dataset evaluation protocols are applied to establish a standard classification system. Cross-dataset evaluation on the noisy SentNoB dataset presents a challenging test scenario. Additionally, zero-shot experiments demonstrate the generalizability of SentiGOLD. The top model achieves a macro f1 score of 0.62 (intra-dataset) across 5 classes, setting a benchmark, and 0.61 (cross-dataset from SentNoB) across 3 classes, comparable to the state-of-the-art. Fine-tuned sentiment analysis model can be accessed at https://sentiment.bangla.gov.bd.

This study investigates the relationship between narratives conveyed through microblogging platforms, namely Twitter, and the value of crypto assets. Our study provides a unique technique to build narratives about cryptocurrency by combining topic modelling of short texts with sentiment analysis. First, we used an unsupervised machine learning algorithm to discover the latent topics within the massive and noisy textual data from Twitter, and then we revealed 4-5 cryptocurrency-related narratives, including financial investment, technological advancement related to crypto, financial and political regulations, crypto assets, and media coverage. In a number of situations, we noticed a strong link between our narratives and crypto prices. Our work connects the most recent innovation in economics, Narrative Economics, to a new area of study that combines topic modelling and sentiment analysis to relate consumer behaviour to narratives.

The rapid deployment of artificial intelligence (AI) models demands a thorough investigation of biases and risks inherent in these models to understand their impact on individuals and society. This study extends the focus of bias evaluation in extant work by examining bias against social stigmas on a large scale. It focuses on 93 stigmatized groups in the United States, including a wide range of conditions related to disease, disability, drug use, mental illness, religion, sexuality, socioeconomic status, and other relevant factors. We investigate bias against these groups in English pre-trained Masked Language Models (MLMs) and their downstream sentiment classification tasks. To evaluate the presence of bias against 93 stigmatized conditions, we identify 29 non-stigmatized conditions to conduct a comparative analysis. Building upon a psychology scale of social rejection, the Social Distance Scale, we prompt six MLMs: RoBERTa-base, RoBERTa-large, XLNet-large, BERTweet-base, BERTweet-large, and DistilBERT. We use human annotations to analyze the predicted words from these models, with which we measure the extent of bias against stigmatized groups. When prompts include stigmatized conditions, the probability of MLMs predicting negative words is approximately 20 percent higher than when prompts have non-stigmatized conditions. In the sentiment classification tasks, when sentences include stigmatized conditions related to diseases, disability, education, and mental illness, they are more likely to be classified as negative. We also observe a strong correlation between bias in MLMs and their downstream sentiment classifiers (r =0.79). The evidence indicates that MLMs and their downstream sentiment classification tasks exhibit biases against socially stigmatized groups.

We consider the task of few-shot intent detection, which involves training a deep learning model to classify utterances based on their underlying intents using only a small amount of labeled data. The current approach to address this problem is through continual pre-training, i.e., fine-tuning pre-trained language models (PLMs) on external resources (e.g., conversational corpora, public intent detection datasets, or natural language understanding datasets) before using them as utterance encoders for training an intent classifier. In this paper, we show that continual pre-training may not be essential, since the overfitting problem of PLMs on this task may not be as serious as expected. Specifically, we find that directly fine-tuning PLMs on only a handful of labeled examples already yields decent results compared to methods that employ continual pre-training, and the performance gap diminishes rapidly as the number of labeled data increases. To maximize the utilization of the limited available data, we propose a context augmentation method and leverage sequential self-distillation to boost performance. Comprehensive experiments on real-world benchmarks show that given only two or more labeled samples per class, direct fine-tuning outperforms many strong baselines that utilize external data sources for continual pre-training. The code can be found at https://github.com/hdzhang-code/DFTPlus.

This paper presents a modified neural model for topic detection from a corpus and proposes a new metric to evaluate the detected topics. The new model builds upon the embedded topic model incorporating some modifications such as document clustering. Numerical experiments suggest that the new model performs favourably regardless of the document's length. The new metric, which can be computed more efficiently than widely-used metrics such as topic coherence, provides variable information regarding the understandability of the detected topics.

Measurement of interaction quality is a critical task for the improvement of spoken dialog systems. Existing approaches to dialog quality estimation either focus on evaluating the quality of individual turns, or collect dialog-level quality measurements from end users immediately following an interaction. In contrast to these approaches, we introduce a new dialog-level annotation workflow called Dialog Quality Annotation (DQA). DQA expert annotators evaluate the quality of dialogs as a whole, and also label dialogs for attributes such as goal completion and user sentiment. In this contribution, we show that: (i) while dialog quality cannot be completely decomposed into dialog-level attributes, there is a strong relationship between some objective dialog attributes and judgments of dialog quality; (ii) for the task of dialog-level quality estimation, a supervised model trained on dialog-level annotations outperforms methods based purely on aggregating turn-level features; and (iii) the proposed evaluation model shows better domain generalization ability compared to the baselines. On the basis of these results, we argue that having high-quality human-annotated data is an important component of evaluating interaction quality for large industrial-scale voice assistant platforms.

Recently, speech-text pre-training methods have shown remarkable success in many speech and natural language processing tasks. However, most previous pre-trained models are usually tailored for one or two specific tasks, but fail to conquer a wide range of speech-text tasks. In addition, existing speech-text pre-training methods fail to explore the contextual information within a dialogue to enrich utterance representations. In this paper, we propose Speech-text dialog Pre-training for spoken dialog understanding with ExpliCiT cRoss-Modal Alignment (SPECTRA), which is the first-ever speech-text dialog pre-training model. Concretely, to consider the temporality of speech modality, we design a novel temporal position prediction task to capture the speech-text alignment. This pre-training task aims to predict the start and end time of each textual word in the corresponding speech waveform. In addition, to learn the characteristics of spoken dialogs, we generalize a response selection task from textual dialog pre-training to speech-text dialog pre-training scenarios. Experimental results on four different downstream speech-text tasks demonstrate the superiority of SPECTRA in learning speech-text alignment and multi-turn dialog context.

While sentiment analysis systems try to determine the sentiment polarities of given targets based on the key opinion expressions in input texts, in implicit sentiment analysis (ISA) the opinion cues come in an implicit and obscure manner. Thus detecting implicit sentiment requires the common-sense and multi-hop reasoning ability to infer the latent intent of opinion. Inspired by the recent chain-of-thought (CoT) idea, in this work we introduce a Three-hop Reasoning (THOR) CoT framework to mimic the human-like reasoning process for ISA. We design a three-step prompting principle for THOR to step-by-step induce the implicit aspect, opinion, and finally the sentiment polarity. Our THOR+Flan-T5 (11B) pushes the state-of-the-art (SoTA) by over 6% F1 on supervised setup. More strikingly, THOR+GPT3 (175B) boosts the SoTA by over 50% F1 on zero-shot setting. Our code is open at https://github.com/scofield7419/THOR-ISA.

The analysis of consumer sentiment, as expressed through reviews, can provide a wealth of insight regarding the quality of a product. While the study of sentiment analysis has been widely explored in many popular languages, relatively less attention has been given to the Bangla language, mostly due to a lack of relevant data and cross-domain adaptability. To address this limitation, we present BanglaBook, a large-scale dataset of Bangla book reviews consisting of 158,065 samples classified into three broad categories: positive, negative, and neutral. We provide a detailed statistical analysis of the dataset and employ a range of machine learning models to establish baselines including SVM, LSTM, and Bangla-BERT. Our findings demonstrate a substantial performance advantage of pre-trained models over models that rely on manually crafted features, emphasizing the necessity for additional training resources in this domain. Additionally, we conduct an in-depth error analysis by examining sentiment unigrams, which may provide insight into common classification errors in under-resourced languages like Bangla. Our codes and data are publicly available at https://github.com/mohsinulkabir14/BanglaBook.

A challenge in the Dialogue State Tracking (DST) field is adapting models to new domains without using any supervised data -- zero-shot domain adaptation. Parameter-Efficient Transfer Learning (PETL) has the potential to address this problem due to its robustness. However, it has yet to be applied to the zero-shot scenarios, as it is not clear how to apply it unsupervisedly. Our method, Prompter, uses descriptions of target domain slots to generate dynamic prefixes that are concatenated to the key and values at each layer's self-attention mechanism. This allows for the use of prefix-tuning in zeroshot. Prompter outperforms previous methods on both the MultiWOZ and SGD benchmarks. In generating prefixes, our analyses find that Prompter not only utilizes the semantics of slot descriptions but also how often the slots appear together in conversation. Moreover, Prompter's gains are due to its improved ability to distinguish "none"-valued dialogue slots, compared against baselines.