Is deep learning over-hyped? Where are the case studies that compare state-of-the-art deep learners with simpler options? In response to this gap in the literature, this paper offers one case study on using deep learning to predict issue close time in Bugzilla. We report here that a SIMPLE extension to a decades-old feedforward neural network works better than the more recent, and more elaborate, "long-short term memory" deep learning (which are currently popular in the SE literature). SIMPLE is a combination of a fast feedforward network and a hyper-parameter optimizer. SIMPLE runs in 3 seconds while the newer algorithms take 6 hours to terminate. Since it runs so fast, it is more amenable to being tuned by our optimizer. This paper reports results seen after running SIMPLE on issue close time data from 45,364 issues raised in Chromium, Eclipse, and Firefox projects from January 2010 to March 2016. In our experiments, this SIMPLEr tuning approach achieves significantly better predictors for issue close time than the more complex deep learner. These better and SIMPLEr results can be generated 2,700 times faster than if using a state-of-the-art deep learner. From this result, we make two conclusions. Firstly, for predicting issue close time, we would recommend SIMPLE over complex deep learners. Secondly, before analysts try very sophisticated (but very slow) algorithms, they might achieve better results, much sooner, by applying hyper-parameter optimization to simple (but very fast) algorithms.

The impact of user satisfaction in policy learning task-oriented dialogue systems has long been a subject of research interest. Most current models for estimating the user satisfaction either (i) treat out-of-context short-texts, such as product reviews, or (ii) rely on turn features instead of on distributed semantic representations. In this work we adopt deep neural networks that use distributed semantic representation learning for estimating the user satisfaction in conversations. We evaluate the impact of modelling context length in these networks. Moreover, we show that the proposed hierarchical network outperforms state-of-the-art quality estimators. Furthermore, we show that applying these networks to infer the reward function in a Partial Observable Markov Decision Process (POMDP) yields to a great improvement in the task success rate.

We present a scalable tree search planning algorithm for large multi-agent sequential decision problems that require dynamic collaboration. Teams of agents need to coordinate decisions in many domains, but naive approaches fail due to the exponential growth of the joint action space with the number of agents. We circumvent this complexity through an anytime approach that allows us to trade computation for approximation quality and also dynamically coordinate actions. Our algorithm comprises three elements: online planning with Monte Carlo Tree Search (MCTS), factored representations of local agent interactions with coordination graphs, and the iterative Max-Plus method for joint action selection. We evaluate our approach on the benchmark SysAdmin domain with static coordination graphs and achieve comparable performance with much lower computation cost than our MCTS baselines. We also introduce a multi-drone delivery domain with dynamic, i.e., state-dependent coordination graphs, and demonstrate how our approach scales to large problems on this domain that are intractable for other MCTS methods. We provide an open-source implementation of our algorithm at https://github.com/JuliaPOMDP/FactoredValueMCTS.jl.

Since its introduction in 2011, there have been over 4000 MOOCs on various subjects on the Web, serving over 35 million learners. MOOCs have shown the ability to democratize knowledge dissemination and bring the best education in the world to every learner. However, the disparate distances between participants, the size of the learner population, and the heterogeneity of the learners' backgrounds make it extremely difficult for instructors to interact with the learners in a timely manner, which adversely affects learning experience. To address the challenges, in this thesis, we propose a framework: educational content linking. By linking and organizing pieces of learning content scattered in various course materials into an easily accessible structure, we hypothesize that this framework can provide learners guidance and improve content navigation. Since most instruction and knowledge acquisition in MOOCs takes place when learners are surveying course materials, better content navigation may help learners find supporting information to resolve their confusion and thus improve learning outcome and experience. To support our conjecture, we present end-to-end studies to investigate our framework around two research questions: 1) can manually generated linking improve learning? 2) can learning content be generated with machine learning methods? For studying the first question, we built an interface that present learning materials and visualize the linking among them simultaneously. We found the interface enables users to search for desired course materials more efficiently, and retain more concepts more readily. For the second question, we propose an automatic content linking algorithm based on conditional random fields. We demonstrate that automatically generated linking can still lead to better learning, although the magnitude of the improvement over the unlinked interface is smaller.

Time-series forecasting has been an important research domain for so many years. Its applications include ECG predictions, sales forecasting, weather conditions, even COVID-19 spread predictions. These applications have motivated many researchers to figure out an optimal forecasting approach, but the modeling approach also changes as the application domain changes. This work has focused on reviewing different forecasting approaches for telemetry data predictions collected at data centers. Forecasting of telemetry data is a critical feature of network and data center management products. However, there are multiple options of forecasting approaches that range from a simple linear statistical model to high capacity deep learning architectures. In this paper, we attempted to summarize and evaluate the performance of well known time series forecasting techniques. We hope that this evaluation provides a comprehensive summary to innovate in forecasting approaches for telemetry data.

We investigate a learning decision support system for vehicle routing, where the routing engine learns implicit preferences that human planners have when manually creating route plans (or routings). The goal is to use these learned subjective preferences on top of the distance-based objective criterion in vehicle routing systems. This is an alternative to the practice of distinctively formulating a custom VRP for every company with its own routing requirements. Instead, we assume the presence of past vehicle routing solutions over similar sets of customers, and learn to make similar choices. The learning approach is based on the concept of learning a Markov model, which corresponds to a probabilistic transition matrix, rather than a deterministic distance matrix. This nevertheless allows us to use existing arc routing VRP software in creating the actual routings, and to optimize over both distances and preferences at the same time. For the learning, we explore different schemes to construct the probabilistic transition matrix that can co-evolve with changing preferences over time. Our results on a use-case with a small transportation company show that our method is able to generate results that are close to the manually created solutions, without needing to characterize all constraints and sub-objectives explicitly. Even in the case of changes in the customer sets, our method is able to find solutions that are closer to the actual routings than when using only distances, and hence, solutions that require fewer manual changes when transformed into practical routings.

Individual mobility is driven by demand for activities with diverse spatiotemporal patterns, but existing methods for mobility prediction often overlook the underlying activity patterns. To address this issue, this study develops an activity-based modeling framework for individual mobility prediction. Specifically, an input-output hidden Markov model (IOHMM) framework is proposed to simultaneously predict the (continuous) time and (discrete) location of an individual's next trip using transit smart card data. The prediction task can be transformed into predicting the hidden activity duration and end location. Based on a case study of Hong Kong's metro system, we show that the proposed model can achieve similar prediction performance as the state-of-the-art long short-term memory (LSTM) model. Unlike LSTM, the proposed IOHMM model can also be used to analyze hidden activity patterns, which provides meaningful behavioral interpretation for why an individual makes a certain trip. Therefore, the activity-based prediction framework offers a way to preserve the predictive power of advanced machine learning methods while enhancing our ability to generate insightful behavioral explanations, which is useful for enhancing situational awareness in user-centric transportation applications such as personalized traveler information.

In the biopharmaceutical manufacturing, fermentation process plays a critical role impacting on productivity and profit. Since biotherapeutics are manufactured in living cells whose biological mechanisms are complex and have highly variable outputs, in this paper, we introduce a model-based reinforcement learning framework accounting for model risk to support bioprocess online learning and guide the optimal and robust customized stopping policy for fermentation process. Specifically, built on the dynamic mechanisms of protein and impurity generation, we first construct a probabilistic model characterizing the impact of underlying bioprocess stochastic uncertainty on impurity and protein growth rates. Since biopharmaceutical manufacturing often has very limited data during the development and early stage of production, we derive the posterior distribution quantifying the process model risk, and further develop the Bayesian rule based knowledge update to support the online learning on underlying stochastic process. With the prediction risk accounting for both bioprocess stochastic uncertainty and model risk, the proposed reinforcement learning framework can proactively hedge all sources of uncertainties and support the optimal and robust customized decision making. We conduct the structural analysis of optimal policy and study the impact of model risk on the policy selection. We can show that it asymptotically converges to the optimal policy obtained under perfect information of underlying stochastic process. Our case studies demonstrate that the proposed framework can greatly improve the biomanufacturing industrial practice.

We consider off-policy policy evaluation with function approximation (FA) in average-reward MDPs, where the goal is to estimate both the reward rate and the differential value function. For this problem, bootstrapping is necessary and, along with off-policy learning and FA, results in the deadly triad (Sutton & Barto, 2018). To address the deadly triad, we propose two novel algorithms, reproducing the celebrated success of Gradient TD algorithms in the average-reward setting. In terms of estimating the differential value function, the algorithms are the first convergent off-policy linear function approximation algorithms. In terms of estimating the reward rate, the algorithms are the first convergent off-policy linear function approximation algorithms that do not require estimating the density ratio. We demonstrate empirically the advantage of the proposed algorithms, as well as their nonlinear variants, over a competitive density-ratio-based approach, in a simple domain as well as challenging robot simulation tasks.

Given the joint distribution of two random variables $X,Y$ on some second countable locally compact Hausdorff space, we investigate the statistical approximation of the $L^2$-operator defined by $[Pf](x) := \mathbb{E}[ f(Y) \mid X = x ]$ under minimal assumptions. By modifying its domain, we prove that $P$ can be arbitrarily well approximated in operator norm by Hilbert--Schmidt operators acting on a reproducing kernel Hilbert space. This fact allows to estimate $P$ uniformly by finite-rank operators over a dense subspace even when $P$ is not compact. In terms of modes of convergence, we thereby obtain the superiority of kernel-based techniques over classically used parametric projection approaches such as Galerkin methods. This also provides a novel perspective on which limiting object the nonparametric estimate of $P$ converges to. As an application, we show that these results are particularly important for a large family of spectral analysis techniques for Markov transition operators. Our investigation also gives a new asymptotic perspective on the so-called kernel conditional mean embedding, which is the theoretical foundation of a wide variety of techniques in kernel-based nonparametric inference.