Goto

Collaborating Authors

 Professional Services


Intelligent Automation and Human-Machine Collaboration

#artificialintelligence

When people encounter something new, it's human nature to compare it to things we already know. But executives seeking to adopt intelligent automation may struggle to realize its benefits if they don't consciously set aside a few pre-existing beliefs. The Age of With requires thinking beyond bots--it's the future of human-AI interaction. The first belief to shed is that intelligent automation is just like conventional software. Adopting digital workforce management and treating digital workers as a part of the workforce--not software applications or outsourced functions--can put organizations squarely on the path to enhancing human judgement and human-machine collaboration and delivering actionable insights.


Intelligent Automation and Human-Machine Collaboration

#artificialintelligence

When people encounter something new, it's human nature to compare it to things we already know. But executives seeking to adopt intelligent automation may struggle to realize its benefits if they don't consciously set aside a few pre-existing beliefs. The Age of With requires thinking beyond bots--it's the future of human-AI interaction. The first belief to shed is that intelligent automation is just like conventional software. Adopting digital workforce management and treating digital workers as a part of the workforce--not software applications or outsourced functions--can put organizations squarely on the path to enhancing human judgement and human-machine collaboration and delivering actionable insights.


WordPress Plug In »

#artificialintelligence

Our turnkey plugin creates a voice assistant for WordPress websites in less than ten minutes. Get started with a 30 day free trial today! Visitors – using any device or browser – will be able to ask questions, hear the answers, fill forms or surveys, and so much more with the ease of voice. The out of the box experience offers enough features to support nearly every website on the platform. But, if you'd like to add custom features, integrate with your stack, change the voice, etc… our professional service team can rapidly make those changes for you.


How the VA is Using Customer Feedback to Support Veteran's Mental Health - VAntage Point

#artificialintelligence

Our nation is understandably grieving with each suicide, prompting our collective and tireless pursuit of evidence-based clinical interventions and expansion of community prevention strategies to reach each Veteran. As part of recent efforts to support Veterans in crisis, VA is using artificial intelligence (AI) systems capabilities leveraged by customer feedback industry best practices in partnership with Booz Allen Hamilton, Deloitte, Medallia, and Halfaker to detect and respond to Veterans in crisis. Starting in fall 2017, VA began digitally collecting customer feedback from Veterans receiving VA services and VA digital properties in the Veterans Signals (VSignals) program. Since then, Veterans have responded with more than 4.2 million surveys, including more than 1.6 million free-text comments. This feedback is accessible to VA employees across the country for action, often prompting customer service efforts and influencing VA decision making.


Stradigi AI raises $40.3 million to develop business AI solutions

#artificialintelligence

Stradigi AI, a Montréal-based AI solutions provider and research lab founded in 2014, today announced that it has raised $53 million CAD ($40.3 million) in a series A round led by Canadian institutional funds Investissement Québec and Fonds de solidarité FTQ, with participation from Holdun Family Office, Segovia Capital, Cossette, and company cofounders Basil Bouraropoulos and Curtis Gavura. CEO Bouraropoulos said the influx of capital will accelerate Stradigi's North American expansion, which will include new offices in the U.S., with 50 new positions in research, software, sales, and marketing. Additionally, he says it will bolster development of the firm's freshly unveiled AI platform, Kepler, on the heels of a recently announced partnership with professional services network KPMG. "Investissement Québec and the Fonds de solidarité FTQ, in addition to all the other amazing investors that contributed to this financing, are great partners for Stradigi AI," said Bouraropoulos. "As two of the most respected institutional funds in Canada, with diverse portfolios and deep experience with preparing companies for international growth, IQ and the Fonds will bring tremendous value as we execute our strategy to become one of the top three leading platforms in North America." It's built on an adaptable environment that leverages a software-meets-service model, where guidance from Stradigi's research scientists is provided in tandem with solutions deployed via a secure service.


SAS Toronto event focuses on overcoming hurdles to successful customer AI projects

#artificialintelligence

SAS partners played a bigger role than ever in the event this year, as SAS continues to move beyond its legacy direct sales days and invest more in its channel. TORONTO – Curiosity Meets Capability was the theme of the main keynote at the annual SAS Toronto roadshow for executives. The event this year was held Wednesday at the Globe and Mail Centre across the street from SAS's offices east of downtown Toronto, and there didn't appear to be a vacant seat in the house. Many of the execs in attendance were focused on AI, rather than being general line of business people, and the focus of the event was to explain to them how to optimize the chances of their projects being successful. "The goal is to demystify AI and walk through real world examples, to show why it's not that hard or that new," said Shadi Shahin, SAS's VP of Product Strategy, in the main keynote.


Six AI priorities you can't afford to ignore

#artificialintelligence

The future of AI is here. Once the realm of science fiction, artificial intelligence (AI) is now not only a fact of science but a fact in our daily lives. With a global market projected to reach $70 billion by 2020, artificial intelligence is poised to have a transformative effect on society, the consumer, business, education, governments, and markets around the world. AI has the potential to assist in medical breakthroughs, democratise costly services, elevate poor customer service, and even free up an overburdened workforce. The story of AI is an exciting one, but it's not without challenges.


Education Spotlight: A Conversation on AI Ethics

#artificialintelligence

Community Data Coop presents its continuing series of Education Spotlight events! Our next event is a panel discussion on Artificial Intelligence and Ethics. The proliferation of AI in every aspect of our lives has resulted in many new and exciting advances, but the speed at which the field has developed has resulted in many concerns from privacy to labor replacement. Come hear from a panel of AI professionals as they discuss the true impact of Artificial Intelligence on our lives beyond the obvious pros and cons. Alissa Yeganeh, Senior Consultant, Coppei Partners - Alissa Yeganeh is a Data-Focused Customer & Operations leader, currently working as a Senior Consultant at Coppei Partners, a business and technology consulting firm based in Mercer Island, WA.


The Ethics of Growth and Investment in the Age of AI Deloitte Middle East Integrity, ethics & quality

#artificialintelligence

In this new century, the core opportunity - and challenge - facing corporate managers, as well as those investing in their activities, is not just to harness new technology to develop and deliver attractive products and services in ways that generate a healthy profit. It is also to do so in ways that contribute to meaningful progress against the ethical obligations imposed by UN's Sustainable Development Goals. Daunting as it is, this obligation is made more difficult still -- in both practical and ethical terms -- by the very nature of the digital/AI technology on which such progress depends. For the first time in human history, that technology makes it possible to take human beings out of critical decision loops entirely. The ethical questions thus raised far outrun the settled wisdom embodied in yesterday's laws, regulations, and cultural practices.


INTERVIEW: Deloitte Says Companies Need Ethical Framework Around AI

#artificialintelligence

Inc to highly-complex products from IBM, artificial intelligence (AI) has become central to corporate strategy. While the use of AI is mixed across organizations and industries, early adopters are quickly realizing that building trustworthy AI programs – using related data and technologies ethically – can have both short- and long-term benefits when properly supported by leadership. Deloitte Risk & Financial Advisory's Maureen Mohlenkamp, who specializes in ethics and compliance, and Deloitte AI Leader Irfan Saif discussed with CorpGov. CorpGov: How do leaders at AI-using organizations manage ethics? Mr. Saif: We polled over 550 C-suite and other executives working at organizations using AI, and found that nearly half expect to increase AI use for risk management and compliance efforts in the coming 12 months.