Artificial intelligence (AI) has the potential to deliver significant social and economic benefits, including reducing accidental deaths and injuries, making new scientific discoveries, and increasing productivity.[1] However, an increasing number of activists, scholars, and pundits see AI as inherently risky, creating substantial negative impacts such as eliminating jobs, eroding personal liberties, and reducing human intelligence.[2] Some even see AI as dehumanizing, dystopian, and a threat to humanity.[3] As such, the world is dividing into two camps regarding AI: those who support the technology and those who oppose it. Unfortunately, the latter camp is increasingly dominating AI discussions, not just in the United States, but in many nations around the world. There should be no doubt that nations that tilt toward fear rather than optimism are more likely to put in place policies and practices that limit AI development and adoption, which will hurt their economic growth, social ...

Chatbots currently are one of the most popular AI technologies in the enterprise world. Bots are being deployed for different functions of an organization – be it engaging customers, training employees, driving sales, providing IT Helpdesk or HR support, generating leads etc. These intelligent machines provide instant service, round the clock – you don't need to keep your customers/employees waiting 24 hours for the next support agent to come online. However, bots weren't equipped for intelligent and smart conversations when they were first invented. Chatbots have undergone several advancements in the past few years.

A TV anchor has joined a Chinese news agency, but with a twist: he isn't human. China's state-run Xinhua News Agency has launched an artificial intelligence (AI) anchor, a move it claims to be a world first. "English AI Anchor" debuted Thursday at the World Internet Conference in the country's eastern Zhejiang Province. Modeled on the agency's Zhang Zhao presenter, the new anchor learns from live videos and is able to work 24 hours a day, reporting via social media and on the Xinhua website. "'He' learns from live broadcasting videos by himself and can read texts as naturally as a professional news anchor," the company said in an online statement.

In'The Terminator' series of action films starring Arnold Schwarzenegger, a cybernetic organism (cyborg) is programmed from the future to go back in time and kill the mother of the scientist who leads the fight against Skynet, an artificial intelligence system that will cause a nuclear holocaust. Terrifying and at times comical ("I'll be back", "Make my day") The Terminator cyborg was among the first presentations of artificial intelligence (AI) to a global audience. While numerous facets of AI have been developed over the past couple of decades, all with positive outcomes, the fear of AI being programmed to do something devastating to the human race, of computers "going rogue", continues to persist. On the other hand, AI holds tremendous potential for benefiting humanity in ways we are only just starting to recognize. This article gives an overview of artificial intelligence including some of its most interesting manifestations. The first step is defining what we mean by artificial intelligence. One definition of AI is "the simulation of human intelligence processes by machines, especially computers." Such processes include learning by acquiring information, understanding the rules around using that information, employing reasoning to reach conclusions, and self-correcting.

Data is required to fuel machine learning and artificial intelligence and provide the insights to increase productivity and customer relations.

For CenturyLink, customer surveys play an important role in understanding the customer experience. But, in the past, without the ability to analyze the unstructured data in these surveys, customer service teams couldn't drill down to identify the nature and characteristics of issues. "Using unstructured data is really important for us because that's where the real detail -- the meat -- comes in," said Beth Ard, vice president of customer experience at the Louisiana-based network services provider. "When you do scoring, for example, you don't have enough actionable insight to make the changes that you need without it." Most business analytics processes require clean and well-structured data, but enterprises are increasingly managing unstructured data formats -- emails, chat transcripts, audio and video, and social media posts.

Machine learning today not only recommends the things you can buy, or content you can watch, but it is doing wonders in other domains as well. This time it is on a mission to find out something untouched. There are different elements in music that trigger emotion in humans. And machine learning is trying to find out just that -- how music affects brain activity, physiological response, and human-reported behaviour. New research by scholars from the University of Southern California is trying to figure out the elements in a song that triggers different emotions in a human.