Law
How to Stay Compliant with Data Privacy Laws While Using AI
The best organizations have integrated all their data onto a single base. This allows them to unify the data and understand their customers across the sea of touch points. Though chatbots, customer support lines, and online chats are all good ways to help your customer find the information and answers they need, they can still cause stress if not integrated. With data integration, employees can easily check a customer's past conversations right away, without asking them redundant questions. Automated messaging systems can be enhanced.
Aligned Contrastive Predictive Coding
Chorowski, Jan, Ciesielski, Grzegorz, Dzikowski, Jarosław, Łańcucki, Adrian, Marxer, Ricard, Opala, Mateusz, Pusz, Piotr, Rychlikowski, Paweł, Stypułkowski, Michał
We investigate the possibility of forcing a self-supervised model trained using a contrastive predictive loss, to extract slowly varying latent representations. Rather than producing individual predictions for each of the future representations, the model emits a sequence of predictions shorter than the sequence of upcoming representations to which they will be aligned. In this way, the prediction network solves a simpler task of predicting the next symbols, but not their exact timing, while the encoding network is trained to produce piece-wise constant latent codes. We evaluate the model on a speech coding task and demonstrate that the proposed Aligned Contrastive Predictive Figure 1: ACPC architecture. The encoder maps chunks of input Coding (ACPC) leads to higher linear phone prediction accuracy data into a latent space and the autoregressive model predicts and lower ABX error rates, while being slightly faster to K upcoming latent vectors. They are aligned using DTW to the train due to the reduced number of prediction heads.
How automation and AI can be used to improve business resilience today
Members of IDG's Influencer Network weigh in on the transformative power of these two technologies. As a recent article on CIO.com observed, the pandemic "has seen accelerated interest in process automation as organizations have scrambled to overhaul business processes and double down on digital transformations in response to disruptions brought about by COVID-19. And for IT leaders stepping into or already steeped in such modernization efforts, artificial intelligence -- mainly in the form of machine learning -- holds the promise to revolutionize automation, pushing them closer to their end-to-end process automation dreams." Automation and artificial intelligence (AI): The combination of these two transformative technologies has IT leaders setting their sights on some pretty lofty goals. Robotic process automation leader UiPath has characterized RPA and AI as "two of the most transformative technologies the world has ever known. But bringing AI and RPA together unleashes even more of their potential."
McDonald's being sued in Illinois for collecting customer's biometric data at AI-powered drive-thru
McDonald's is being sued for recording customers' biometric data at its new artificially intelligent-powered drive-thru windows without getting their consent. In court filings, Shannon Carpenter, a customer at a McDonald's in Lombard, Illinois, claims the system violates Illinois' Biometric Information Privacy Act, or BIPA, by not getting his approval before using voice-recognition technology to take his order. BIPA requires companies to inform customers their biometric information--including voiceprints, facial features, fingerprints and other unique physiological features--is being collected. Illinois is only one of a handful of states with biometric privacy laws, but they are considered the most stringent. A McDonald's customer in Chicago is suing the burger chain, claiming it records and stores users' voiceprints without their written consent, in violation of Illinois strict biometric privacy law In 2020, the fast-food chain began testing out using voice-recognition software in lieu of human servers at 10 locations in and around Chicago.
Bot-Generated Comments on Government Proposals Could Be Useful Someday
When the Federal Communication Commission asked the public what it thought about its net neutrality rules in 2017, the comments flooded in--including millions submitted under fake names by bot-comment-generators. These missives added no value and raised concerns that people's identities were being stolen. Now everyone from Congressional Republicans to the New York State Attorney General have their sights set on shutting down the bots. But anxiety about the risks of computer-generated comments might go too far. We don't want to allow overblown fears to squelch the development of future killer apps that could improve public participation in regulatory decision making.
AI is a Wild West - and proactive governance is needed
For some time, there has been an acute need for a legal framework to govern artificial intelligence (AI). This is largely due to the number of longstanding regulatory and ethical concerns surrounding the technology since its inception. I am a firm believer that we need to properly govern AI to prevent issues such as unethical biases, the undermining of legal and regulatory norms, and the blurred lines of organizational accountability from happening. These problems can seriously overwhelm users, business and citizens, and yet would be so avoidable if proper governance for AI was in place. So, earlier this year, when the EU Commission put forward the idea of a world-first legal framework for AI, great progress was made.
The first legal framework on AI – Is this for real?
No wonder, AI has made it possible to accomplish tasks that were once thought to be out of our league. Right from controlling the traffic to assisting the surgeons in performing the various medical procedures, AI has carved a niche for itself. What has always been a hot topic of discussion is the Regulation aspect of AI. On that note, The EU Commission adopted a proposal for the first legal framework on AI recently. This aims at imposing obligations on businesses across multiple sectors, including that of the life sciences (the Regulation). AI, under the Regulation, is defined as the "software that is developed with one or more of [certain] approaches and techniques and can, for a given set of human-defined objectives, generate outputs such as content, predictions, recommendations, or decisions influencing the environments they interact with."
Facial recognition systems are denying unemployment benefits across the US
A recent string of problems suggests facial recognition's reliability issues are hurting people in a moment of need. Motherboard reports that there are ongoing complaints about the ID.me facial recognition system at least 21 states use to verify people seeking unemployment benefits. People have gone weeks or months without benefits when the Face Match system doesn't verify their identities, and have sometimes had no luck getting help through a video chat system meant to solve these problems. ID.me chief Blake Hall blamed the problems on users rather than the technology. Hall instead suggested that people weren't sharing selfies properly or otherwise weren't following instructions. Motherboard noted that at least some people have three attempts to pass the facial recognition check, though.