A five-year project, it is aimed at promoting cooperation among research centers, developing state-of-the art training and teaching programs, and demonstrating KBCS solutions to selected socioeconomic problems.

Review of Expert Systems in Business: A Practical Approach

There is a great disparity between the number of papers which have been published about AI-based manufacturing scheduling tools and the number of systems which are in daily use by manufacturing engineers. It is argued that this is not a reflection of inadequate AI technology, but is rather indicative of lack of a systems perspective by AI practitioners and their manufacturing customers. Case studies to support this perspective are presented by Carnegie Group as a builder of scheduling systems for its customers, by Texas Instruments and Intel Corporation as builders of schedulers for their own use, and by Intellection as a consulting house specializing in scheduling problems.

Based on the experience in manufacturing production scheduling problems which the AI community has amassed over the last ten years, a workshop was held to provide a forum for discussion of the issues encountered in the design of AI-based scheduling systems. Several topics were addressed including : the relative virtues of expert system, deep method, and interactive approaches, the balance between predictive and reactive components in a scheduling system, the maintenance of convenient scheduling descriptions, the application of the ideas of chaos theory to scheduling, the state of the art in schedulers which learn, and the practicality and desirability of a set of benchmark scheduling problems. This article expands on these issues, abstracts the papers which were presented, and summarizes the lengthy discussions that took place.

This article discusses building a computable design process model, which is a prerequisite for realizing intelligent computer-aided design systems. First, we introduce general design theory, from which a descriptive model of design processes is derived. Second, we show a cognitive design process model obtained by observing design processes using a protocol analysis method. In the computable model, a design process is regarded as an iterative logical process realized by abduction, deduction, and circumscription.

This article discusses building a computable design process model, which is a prerequisite for realizing intelligent computer-aided design systems. First, we introduce general design theory, from which a descriptive model of design processes is derived. In this model, the concept of metamodels plays a crucial role in describing the evolutionary nature of design. Second, we show a cognitive design process model obtained by observing design processes using a protocol analysis method. We then discuss a computable model that can explain most parts of the cognitive model and also interpret the descriptive model. In the computable model, a design process is regarded as an iterative logical process realized by abduction, deduction, and circumscription. We implemented a design simulator that can trace design processes in which design specifications and design solutions are gradually revised as the design proceeds.

Design has long been an area of particular interest for AI researchers. Herbert Simon's 1968 Karl Taylor Compton lectures on the sciences of the artificial included substantial material on design. However, only recently have design researchers embraced paradigms from AI and AI researchers chosen design as a domain to study.

Contrary to many prevailing approaches to knowledge acquisition, Laps, our expert-interviewing software, begins by soliciting cases from the expert, but it does not end there. Laps begins with a case in the form of a sample solution path elicited from the domain expert. This sample solution path is refined by a process called dechunking, which facilitates finding a model of the expert's reasoning process. Once these tables have been set up, the expert is able to produce row after row on his own until a complete rule base is built.

The system, Hoist, performs fault diagnosis without the use of a repair expert or shallow rules. Its knowledge is coded directly from a structural specification of the Mark 45 lower hoist. In a mechanism like the lower hoist, the functional model must reason about forces, fluid pressures, and mechanical linkages; that is, it must reason about qualitative physics. Hypothetical reasoning, the process embodied in Hoist, has general utility in qualitative physics and reason maintenance.

This article examines the near-term impact of expert system technology on work and the organization. From this analysis, a framework is constructed for viewing the impact of these technologies -- and technologies in general -- as a function of the technology itself; market realities; and personal, organizational, and societal values and policy choices. Two scenarios are proposed with respect to the application of this framework to expert systems. The second scenario posits that expert system diffusion will be pulled by, and will be a contributing factor toward, the evolution of the lean, flexible, knowledge-intensive, postindustrial organization.