As artificial intelligence transforms public sector operations, governments struggle to integrate technological innovations into coherent systems for effective service delivery. This paper introduces the Algorithmic State Architecture (ASA), a novel four-layer framework conceptualising how Digital Public Infrastructure, Data-for-Policy, Algorithmic Government/Governance, and GovTech interact as an integrated system in AI-enabled states. Unlike approaches that treat these as parallel developments, ASA positions them as interdependent layers with specific enabling relationships and feedback mechanisms. Through comparative analysis of implementations in Estonia, Singapore, India, and the UK, we demonstrate how foundational digital infrastructure enables systematic data collection, which powers algorithmic decision-making processes, ultimately manifesting in user-facing services. Our analysis reveals that successful implementations require balanced development across all layers, with particular attention to integration mechanisms between them. The framework contributes to both theory and practice by bridging previously disconnected domains of digital government research, identifying critical dependencies that influence implementation success, and providing a structured approach for analysing the maturity and development pathways of AI-enabled government systems.

The public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaboration between stakeholders with the aim to create better public services and achieve public values. At the same time, data analytics has been fuelled by the availability of immense amounts of textual data. Whilst both co-creation and TA have been used in the private sector, we study existing works on the application of Text Analytics (TA) techniques on text data to support public service co-creation. We systematically review 75 of the 979 papers that focus directly or indirectly on the application of TA in the context of public service development. In our review, we analyze the TA techniques, the public service they support, public value outcomes, and the co-creation phase they are used in. Our findings indicate that the TA implementation for co-creation is still in its early stages and thus still limited. Our research framework promotes the concept and stimulates the strengthening of the role of Text Analytics techniques to support public sector organisations and their use of co-creation process. From policy-makers' and public administration managers' standpoints, our findings and the proposed research framework can be used as a guideline in developing a strategy for the designing co-created and user-centred public services.

AI Researcher, Cognitive Technologist Inventor - AI Thinking, Think Chain Innovator - AIOT, XAI, Autonomous Cars, IIOT Founder Fisheyebox Spatial Computing Savant, Transformative Leader, Industry X.0 Practitioner How can #AI help government transform? The whole #AIGov topic is under study and development as, - egovernment, or digital government; - smart government or igovernment; - AI government; - Global AI Global World Government; Many governments have been already governed by i-government systems, evolving from digital E-Governments to Intelligent Governments. It makes a big share in the AI industry, involving big-tech and big consulting companies as, - Huawei, Digital Government; - Oracle, State and Local Government Solutions; - SAP, Intelligent Government; Moreover, there is the whole AI World Government forum to educate and inform public sector agencies on the strategic and tactical benefits of deploying AI and cognitive technologies and gathering leaders from across government, technology innovation, business and research to present the state of the practice and state of the technology to assist the public sector in leveraging advanced intelligent technologies to enhance government services. E-government transformation initiatives are happening worldwide. Trillions of dollars and millions of hours have been spent to fix government data collection systems, move to electronic forms, and establish Internet portals.

Singapore has inked a deal with British vendor iProov to provide face verification technology used in the Asian country's national digital identity system. Already launched as a pilot earlier this year, the feature allows SingPass users to access e-government services via a biometric, bypassing the need for passwords. The agreement also sees Singapore-based digital government services specialist, Toppan, involved in the deployment of the facial verification technology. Both vendors were selected following an open tender issued by Government Technology Agency (GovTech) and months of user tests, the companies said in a joint statement Tuesday. Its agreement with the Singapore government also is the first time the vendor's cloud facial verification technology is used to secure a country's national digital identity.

Smart Cities Mission, an initiative launched in 2015, aims at creating the next generation cities in India. These cities would not just have an easy-to-access infrastructure but also be technologically advanced in government-citizen interaction. Technologies like Artificial Intelligence, Internet of Things, Radio-frequency identification (RFID), cloud computing, and many more would be used by the government to offer'smarter' solutions. It would ease the resource-deficit burden of the country by empowering the government to do much more with less. And when cities are becoming smarter, the traditional methods of governing would not suffice.

This year, NASCIO and the Center for Digital Government, with support from IBM, set out to understand state CIOs' motivations, plans and deterrents around AI adoption. The survey, Delivering on Digital Government: Achieving the Promise of Artificial Intelligence, yielded responses from 45 states. The results reflect state leaders' eagerness to gain efficiencies and free up their workforces for higher-value work, tempered by caution due to concerns around lack of data maturity and privacy policies, as well as a dearth of employees with the necessary skills for AI adoption.

Emerging technology, like blockchain technology, Artificial Intelligence, virtual reality, drones, cloud computing -- are all on the table of the Narendra Modi government as it pushes ahead to realise the goal of better e-governance for citizens. As part of its vision of providing a One Government experience to citizens, the Modi government is moving forward rapidly to implement the India Enterprise Architecture (IndEA) -- a single window digitisation solution for cashless, paperless and faceless services. At an e-Governance conference held in Shillong, Meghalaya, earlier this month, representatives of all the state governments and Union Territories, as well as business houses, brainstormed on the way ahead to provide better e-governance, and exchanged success stories of various states that could be adopted at the national level. A Shillong Declaration was adopted as a roadmap of the way forward, at the conclusion of the two-day 22nd National Conference on e-Governance (NCeG) 2019, with special focus on the Northeast, held on August 8-9, in Shillong. The conference, that saw over 500 delegates attending, with representation from states at the level of Additional Secretary and Principal Secretary, and top representatives of business houses like Wipro, HP and KPMG, was organised by the Department of Administrative Reforms & Public Grievances (DARPG), in association with the Ministry of Electronics & Information Technology (MeitY), and the Meghalaya government.

The U.K.'s University of Surrey has announced that it's securing digital government records of national video archives around the world against tampering using blockchain tech and artificial intelligence (AI). In a press release provided to CoinDesk, the university said its Centre for Vision, Speech and Signal Processing (CVSSP) has teamed up with the Open Data Institute and the National Archives in the U.K. to develop what it calls a "highly secure, decentralised computer vision and blockchain based system" called ARCHANGEL, which is designed to preserve the integrity of digital archives for the long term. Computer vision is a field in which computers are programmed to analyze and understand digital images or videos. The system "essentially provides a digital fingerprint for archives, making it possible to verify their authenticity," according to project lead at the University of Surrey, Professor John Collomosse. ARCHANGEL uses blockchain tech as a database maintained by a number of archives.

New Delhi: Artificial intelligence (AI) and deep learning can prove to be very helpful in detecting duplication under various e-governance services which will help the government save a lot of money, minister of electronics and information technology Ravi Shankar Prasad said on Thursday while inaugurating the Centre of Excellence in Artificial Intelligence set up by the National Informatics Centre (NIC). This centre will work closely with various ministries and government departments to promote innovation in application of AI to take e-governance services to the next level, he said. The prime minister has been repeatedly conveying to us that all the ministers and the government must use new dimensions of AI in the course of governance, Prasad added. Over the last two years, the government has been actively promoting the use of AI. Last year, the IT ministry had set up four committees to encourage research related to AI headed by directors of Indian Institutes of Technology (IIT), Nasscom and eminent researchers to develop citizen-centric use cases.

The AI humanoid, 'Sophia' (see above), has been making a worldwide tour on behalf of her creator, Hanson Robotics of Hong Kong, and made an unexpected stop to the Caucasus this week. The Caucasus stop meant granting the world's first ever visa granted to a robot, a process that took just two minutes thanks to some smart technology. Sophia's visit was organized by UN public service award winner ASAN (Azerbaijan Service and Assessment Network) xidmet, a government agency in Azerbaijan; which has been reducing the bureaucracy by creating one-stop centres for delivering services to the public. The agency recently took over all the country's e-government initiatives - no mean feat although in Azerbaijani, the word "asan" means easy. To underscore its electronic kinship with Sophia, and its prowess at delivering e-government services, ASAN issued her an electronic visa upon her arrival at Baku International Airport in the nation's capital.