Restaurants


Domino's lets AI assistant 'Dom' handle incoming phone orders

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Fast-food restaurants are working to provide experiences through mobile and digital channels to meet customer preferences and differentiate themselves from competitors in the crowded fast-food ecosystem. Domino's has long-term ambitions of being a leader in the fast-food chain world by weaving emerging tech into its daily operations, and the introduction of Dom to automate phone orders is another step toward that goal. A key promise of AI is to boost the accuracy of food ordering, especially as human employees juggle several tasks or face an onslaught of calls, by freeing employees to focus on making pizzas and other aspects of the business. Considering that pizza orders are highly customizable, the chances of errors multiply. By potentially cutting down on errors through the use of technology, restaurants like Domino's could improve customer satisfaction, reduce costs and make their employees more efficient on the job.


Domino's on Quest for Digital Dominance Using Artificial Intelligence

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"DOM was a key milestone not only for us, but for voice recognition "DOM was also the public face of our initial investment in "We believe natural voice recognition is the future, as seen by the "While many of our orders come via digital platforms, there are still "DOM can now take those orders, freeing up our store team Domino's first tested DOM for phoned-in carryout orders in a few of "Store team members like DOM," said Nicole Prokopczyk, Domino's "Some calls to the stores are from customers who have already "Based on the phone number, this system will Domino's Tracker was another restaurant industry first launched by About Domino's Pizza@ Founded in 1960, Domino's Pizza is the largest Emphasis on technology innovation helped Domino's U.S., Domino's generates over 60% of sales via digital channels and Please visit our Investor Relations website at biz.dominos.com


Starbucks Faces Image Crisis After Arrest of 2 Black Men

U.S. News

The episode highlights the risks large corporations run when they tie their brands so closely to social messaging. In 2015, then-CEO Howard Schultz shrugged of the "Race Together" fiasco as well-intention mistake and pressed on with his public efforts to engage in the debate over race in America. His successor, Kevin Johnson, is now scrambling to keep the Philadelphia incident from shattering the message Schultz was going for: Starbucks is a corporation that stands for something beyond profit.


Rise Of The Machine: Will Your Job Become Obsolete?

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On my way back from Singapore a few weeks ago, I had the chance to watch an interesting TED Talk about robots taking human jobs. It got me thinking: What would happen if robots and machines took over? Would they take every job imaginable, or just take over a few industries? Will your job become obsolete as machine learning and artificial intelligence continue to ebb into even the most mundane tasks of our daily lives? My perspective is that machines and robots will make our lives easier, but not take everyone's jobs.


Shhh … Alexa might be listening

The Guardian

That's the future suggested by a patent recently filed by the company, which examined the possibility of eavesdropping on conversations held around its voice-activated devices in order to better suggest products or services to users. The idea seems to be to turn Alexa, the company's virtual assistant, from a dutiful aide under the user's command to one with a more proactive attitude. For instance, the patent suggests: "If the user mentions how much the user would like to go to a restaurant while on the phone, a recommendation might be sent while the user is still engaged in the conversation that enables the user to make a reservation at the restaurant." Other proposals include making a note if you mention you like skiing, for instance, or hate to draw, and using those to update the company's profile of you as a customer. In a statement, Amazon said the patent was a proposal for the future, rather than a feature it is preparing to roll out.


Food robotics startup 6d Bytes launches on-the-go meal

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Sunnyvalle-based robotics and artificial intelligence startup 6d Bytes Inc. has launched an autonomous robotic station, Blendid, which will allow food services companies serve healthy and delicious blends of food. The product, Plug and Play, which has been displayed at an innovation centre in Sunnyvale, offers blended drinks, comprising fresh ingredients such as mango, spinach, blueberry, coconut water, kefir, banana and ginger, prepared by a robot, and without human intervention. Customers can use the mobile app or tablets at the robotic station to browse through the menu, customise their choice of food and make a payment, before the robot can take over the process of preparing and serving the blend within two minutes. "People want healthy and delicious meals on the go," said 6d bytes co-founder and CEO Vipin Jain. "Blended drinks is only the beginning.


Starbucks Brings Mobile Ordering Through Bixby PYMNTS.com

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Starbucks Coffee Korea Co. is launching voice ordering through Bixby, becoming the first retailer to use Samsung's voice assistant for orders and payment. The company is a joint venture between Shinsegae Group and Starbucks Coffee International, retail news source Chain Store Age reported. "We are pleased to provide our customers with more convenient ways to be rewarded for their purchases," said Starbucks Coffee Korea CEO, S.K. Lee. "The launch of voice-recognition ordering is a seamless addition to our innovation portfolio, creating a consistent third-place experience across digital and in-store interactions." The new capability builds upon the company's mobile-order and pay system, which is called Starbucks Siren Order.


AutoML Vision in action: from ramen to branded goods Google Cloud Big Data and Machine Learning Blog Google Cloud

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Take a look at the three ramen bowls below. Can you believe that a machine learning (ML) model can identify the exact shop each bowl is made at, out of 41 ramen shops, with 95% accuracy? Data scientist Kenji Doi built an AI-enabled ramen expert classifier that can discern the minute details that make one shop's bowl of ramen different from the next one's. Ramen Jiro is one of the most popular chain restaurant franchises for ramen fans in Japan, because of its generous portions of toppings, noodles, and soup served at low prices. They have 41 branches around Tokyo, and they serve the same basic menu at each shop.


Robotics Future is Almost Upon Us - Daily Squib

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We are seeing massive leaps and bounds in technological advances, not only through robotics, artificial intelligence but through nanotechnology as well. Call it what you will, call it Moore's Law, but within 25 years, humans will have a choice whether they want to be enhanced or not. This process will involve neural chipping inside the brain where the possibilities of boosting human intelligence will be limitless. If one reads the literature direct from the source, humans of the future will mould with technology not only physically but mentally. The functions of eating food may not be needed, or breathing air, with nanobots swimming through the body delivering necessary oxygen to cells and repairing any damage or rooting out cancerous cells on a whim.


Russian robots will poison dissidents in AI assassinations

Daily Mail

Russia may soon use robots to carry out AI-powered assassinations as part of a new cold war, a computer expert has claimed. Future attacks on exiles and dissidents could be untraceable thanks to the use of automatons, warns Dr Jeremy Straub at Dakota State University. Intelligent machines could be programmed to hack into food ordering systems, like those used at fast food restaurants, to poison their victims. This would have the benefit of killing a target, while appearing to the outside world to be an accidental allergic reaction. The claims come in the wake of the high profile attack on former Russian spy Sergei Skripal and his daughter Yulia, which involved the use of a deadly nerve agent.