Financial Services

How Data Science Drives Growth and Improves Customer Experiences in FinServ and Retail


They use it along with analytics to understand customer behavior and aid real-time decision-making. This achieves better, more goal-oriented results. Businesses may also use data science to reverse negative trends. For example, retailers and financial-services companies can use data science when dealing with bankruptcy, layoffs, or imminent closures. The data may suggest the best courses of action.

Artificial Intelligence Will Change the Banking Sector says Deltec Bank, Bahamas


Machine learning uses algorithms to determine if specific activities from consumers seem out of character when compared to previous spending habits. Some individuals see the advancement of artificial intelligence as an indispensable technology that the banking sector can utilize to generate new revenue streams. Others look at AI as an existential menace to the very existence of jobs. When up to 1.2 million employment opportunities could get lost due to the automation and self-regulation capabilities that AI software provides, then it is a topic that must be taken earnestly. Artificial intelligence might seem like another marketing buzzword today, much like the notion of Big Data was back in the early 2010s.

Finance experts note importance of workforce diversity, global collaboration

The Japan Times

Against a backdrop of startling international developments, such as Brexit and the Hong Kong protests, Japan's financial sector is uniquely positioned to step out of the shadows of its competitors in Singapore and Hong Kong. This is the assessment of The Organization of Global Financial City Tokyo -- also known as FinCity.Tokyo -- which, on March 19, held its FinCity Global Forum at the Grand Hyatt Tokyo in Roppongi to explore the opportunities and challenges that await Japan in its pursuit to become a top global financial hub. Established in April 2019, FinCity.Tokyo is an organization that promotes Tokyo as a global financial hub and supports foreign financial services firms set up in Tokyo. In addition to the keynote and other speeches, the forum consisted of a series of panel discussions that invited industry veterans to discuss a wide array of topics, ranging from regional revitalization and socially oriented asset management to competition and collaboration among international financial cities. The first panel, centered on the theme of "Advancement of the Asset Management Industry and Global Financial City Initiative," invited panelists Yasumasa Tahara, director of the strategy development division at the Financial Services Agency; Kazuhide Toda, managing executive officer and chief investment officer at Nippon Life Insurance Company; and Oki Matsumoto, chairman and CEO at Monex Group Inc., to share their thoughts on how the industry can improve its asset management environment.

Four ways how AI can benefit the financial services industry


The advent of artificial intelligence (AI) is providing financial services institutions with major opportunities for improving their client offerings, operations and compliance. Ben Nadel, Director at independently-minded management consultancy Woodhurst, explores four key areas where AI can ramp up effectiveness and efficiency while lowering costs. The rise of challenger banks has demonstrated how technology can drastically improve customer experience. Thirteen million people in the UK use challenger banks today, and that number is set to triple in the coming year. In order to remain competitive, traditional financial service providers are turning to emerging technology, including AI, to improve their customer experience.

AI and ML move into financial services ZDNet


Depending on who you ask, artificial intelligence (AI) and machine learning (ML) are at different stages of maturity in the finance industry, but there is widespread agreement that the technologies are trending upward. This ebook, based on the latest ZDNet / TechRepublic special feature, advises CXOs on how to approach AI and ML initiatives, figure out where the data science team fits in, and what algorithms to buy versus build. On a global scale, AI is expected to become a major business driver across the financial services industry, according to the World Economic Forum (WEF). Seventy-seven percent of finance executives anticipate AI "to possess high or very high overall importance to their businesses within two years," according to the findings of a WEF survey released in January. Specifically, AI will be incorporated into generating new revenue potentially through new products and processes; process automation; risk management; customer service; and client acquisition within the next two years, according to 64% of the WEF survey respondents.

Rethinking Financial Services with Artificial Intelligence Tools


Applying artificial intelligence to everything we're comfortable doing in banking is much easier than changing how we do things -- which would make the greatest use of AI. Few in financial services would argue that the future belongs to those institutions that harness data-driven machine intelligence to do more, better and faster. The insights and efficiencies needed to compete and thrive will come from AI-driven service personalization and optimization. But AI should do more than speed up a financial assembly line. As Ernst & Young stated in a report: "AI-driven financial health systems will become personal financial operating systems. Consumer finance will unbundle products and rebundle personalized and holistic value propositions based on life events."

ResoluteAI Partners With Fintech Studios to Integrate News Database


ResoluteAI, the Connect to Discover company, announced the addition of a News dataset to their Foundation search platform for scientific content. In partnership with FinTech Studios, the leading AI-based intelligent search and analytics platform for Wall Street, the News database provides ResoluteAI's clients with a robust offering of timely scientific content. Foundation is a multi-source research hub that allows public scientific content to be searched as if it's single-source. ResoluteAI applies the most sophisticated artificial intelligence and machine learning to unstructured content. This AI-driven solution creates structured metadata and organizes it into datasets that include Companies, Patents, Grants, Clinical Trials, Technology Transfer, and Publications.

The global AI agenda: Promise, reality, and a future of data sharing


AI deployment is widespread but will take time to scale. AI is being deployed widely across sectors, but its reach within enterprises is likely to expand slowly. Most survey respondents (60%) expect AI to be used in anywhere from 11% to 30% of their business processes in three years' time, exercising an important, though not dominant, influence in their operations. Financial services providers, manufacturers, and technology companies have the highest expectations of AI penetration. Change management and data challenges do most to hinder scaling of AI.

Mass Adoption Of AI In Financial Services Expected Within Two Years


Percentage of reported'significant' AI-induced increases in profitability by current R&D ... [ ] expenditure on AI (Figure 2.17 in Survey) A significant number of executives from 151 financial institutions in 33 countries say that within the next two years they expect to become mass adopters of AI and expect AI to become an essential business driver across the financial industry. This information was collected as part of a survey on AI in Financial Services conducted by the World Economic Forum in collaboration with the Cambridge Centre for Alternative Finance at the University of Cambridge Judge Business School and supported by EY and Invesco. The objective of the study was to understand the opportunities and challenges that will result from mass adoption of AI in Financial Services. The research was published in a 127-page report entitled Transforming Paradigms A Global AI in Financial Services Survey. Financial Services sectors represented in the survey sample.

AI Will Transform Financial Services Industry within Two Years, Survey Finds


Selling AI-based solutions as a service is becoming a distinct business model, currently adopted by 45% of fintechs and 21% of incumbents, which allows firms to capitalize on larger and more diverse datasets through digital platforms. Novel insights are increasingly provided by using AI to analyse new or alternative datasets such as social media and geo-location data, with 60% of respondents making use of such data in their AI applications. Data quality and access to data and talent are seen as major obstacles to implementing AI by more than 80% of respondents each. Traditional financial services firms expect AI a 9% net reduction of jobs by 2030 while fintechs expect to increase their workforce by 19%. While views of regulatory influence on AI implementation diverge, most firms feel impeded by data-sharing regulations between jurisdictions and entities as well as regulatory uncertainty and complexity.