Industry


Moveworks -- a new interaction model for enterprise workflows

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IT support has plagued enterprises for years. And for good reason: existing solutions haven't changed for almost two decades. Employees typically either send an email or navigate to an archaic web portal to file an IT ticket and endure long wait times (often days). What's interesting is that the syntax behind IT support tickets hasn't changed much over time: "I can't seem to reset my salesforce password?"; "My laptop screen got cracked"; "My email is not working."


Manager, Data Integration (Data Warehouse ) - IoT BigData Jobs

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Cars.com is a leader in the automotive digital marketplace. Since 1997, we have built our B2B and B2C brand to preeminent status in the industry. While enjoying great stability, we continue to grow. Our workforce has more than doubled since 2006, and our revenue has increased more than 150% in that same time. Our highly engaged workforce enjoys our dedication to work/life balance, wellness and career growth as well as a rich set of employee programs.


Manager, Data Integration (Data Warehouse ) - IoT BigData Jobs

#artificialintelligence

Cars.com is a leader in the automotive digital marketplace. Since 1997, we have built our B2B and B2C brand to preeminent status in the industry. While enjoying great stability, we continue to grow. Our workforce has more than doubled since 2006, and our revenue has increased more than 150% in that same time. Our highly engaged workforce enjoys our dedication to work/life balance, wellness and career growth as well as a rich set of employee programs.


The future of marketing ROI is lifetime value (and AI will deliver it)

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Driven by customer demand, marketers are looking beyond acquisition and vanity metrics to full-funnel marketing that tracks Lifetime Customer Value (LTV). With the help of AI, they're also freeing up time to think more strategically. Let's start with what the customer wants In the Fourth Industrial Revolution, customers are now in control. They're always connected, they have options and they can vote with their feet if they're unhappy. Salesforce's recent State of the Connected Customer research shows that 57% of customers have stopped buying from a company because a competitor provided a better experience.


How AI Can Accidentally Recreate Prejudices From the Real World

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Last year, it was revealed that Amazon's facial recognition software, 'Rekognition' matched Congresspeople's headshots with photos from inside a mugshot database. In total, 28 members of Congress were falsely identified as other people that had previously been arrested for committing criminal offenses. The false matches were disproportionate toward people of color, including six members of the Congressional Black Caucus, among these was civil rights activist Rep. John Lewis. In July of 2018, the American Civil Liberties Union conducted an independent analysis using the same default settings that Amazon's Rekognition software uses. This analysis ran a check on the whole of Congress against 25,000 publicly available arrest photographs.


Reuters provides trusted news content on AWS Data Exchange for artificial intelligence capabilities - Reuters

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Reuters, the world's largest multimedia news provider, announced today that it has joined the newly launched AWS Data Exchange to provide access to trusted news and data to Amazon Web Services (AWS) customers. Even more enterprises will now have quick access to Reuters trusted, independent and impartial news content and data, which are produced by 2,500 journalists in more than 200 locations globally, to power their artificial intelligence (AI) applications. "Reuters is constantly seeking new ways to broaden the reach of our independent, trusted and unbiased news content and data. We are excited to be among the first providers of such content in AWS Data Exchange, where our multi-language news data will be made available to a diverse range of AWS customers around the globe," said Alphonse Hardel, Global Head of Business Development and Strategy, Reuters at Thomson Reuters. "With the increasing demand across industries in using news content to train and power their mission critical AI and analytics applications on the cloud, the depth and accuracy of Reuters coverage means AWS customers are now able to seamlessly access the highest quality of data from AWS Data Exchange," added Hardel.


Cutting edge: A peek into recent developments in sci-tech

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Dr Peter B Scott-Morgan has just turned from Peter 1.0 to Peter 2.0, to use his own term, and has become the world's first full Cyborg. He's real and you can see his posts on Twitter. Dr Morgan is a scientists who has a muscle wasting disease that has now taken its toll on his body. In other words, he is terminally ill with a motor neurone disease. As the muscles in his body lose their power completely, only his brain will be alive.


The ONNX format becomes the newest Linux Foundation project – TechCrunch

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The Linux Foundation today announced that ONNX, the open format that makes machine learning models more portable, is now a graduate-level project inside of the organization's AI Foundation. ONNX was originally developed and open-sourced by Microsoft and Facebook in 2017 and has since become somewhat of a standard, with companies ranging from AWS to AMD, ARM, Baudi, HPE, IBM, Nvidia and Qualcomm supporting it. In total, more than 30 companies now contribute to the ONNX code base. It's worth noting that only the ONNX format is included here, not the ONNX runtime, which Microsoft open-sourced a year ago. The runtime is an inference engine for models in the ONNX format and I wouldn't be surprised if, at some point, Microsoft put that under the guidance of a foundation, too… but for now, that's not the case.


Google makes Contact Center AI generally available ZDNet

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What is AI? Everything you need to know about Artificial Intelligence Google Cloud on Thursday announced the general availability of Contact Center AI. The contact center software enables businesses to deploy virtual agents for basic customer interactions, and it offers an "agent assist" feature to transcribe calls, recommend workflows and provide other kinds of AI-driven assistance. Google also announced updates to Dialogflow, the development suite for building conversational interfaces such as chat bots and interactive voice responses (IVR). With a new agent validation feature, designers can get feedback on the quality and performance of their virtual agents. Dialogflow also now supports compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry (PCI) data security standards.


How Starbucks Is Using AI to Nurture Humanity TheCustomer

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Called Deep Brew, this isn't about a flavor of coffee or tea. Deep Brew is the company's artificial intelligence (AI) program, and it's all about "nurturing humanity," as Johnson put it. If this sounds really strange, maybe rethinking AI would be helpful. At its core, it's about teaching computers to find patterns in data sets too big for humans to analyze. For example, AI company Atomwise looks for new compounds to be used in drugs to better treat diseases.