With the growing competition, the majority of the enterprises are focusing on developing a wider customer base by implementing enterprise solutions such as enterprise resource planning (ERP) and customer relationship management therefore, the growing need for improvements in customer relationship management (CRM) will provide an added impetus to the growth of the global Chatbot market during the upcoming years. However, lack of awareness, lack of expertise and the lack of a centralized system that ends up in abating the grade of continuous communication with customers resulting in a loss of customer base; those are some of the factors that may pose as hurdles to the market growth of Chatbot global market. The early adoption of technologies and high deployment costs involved in the chatbots market will have a negative impact on the Chatbot market.

NEW YORK CITY - 15 Jun 2017: LivePerson, Inc. (Nasdaq: LPSN), a leading provider of cloud mobile and online business messaging solutions, and IBM (NYSE: IBM) have announced LiveEngage with Watson, the first global, enterprise-scale, out-of-the-box integration of Watson-powered bots with human agents. The new offering combines IBM's Watson Virtual Agent technology with LivePerson's LiveEngage platform, allowing brands to rapidly and easily deploy conversational bots that get smarter with each interaction, and lets consumers message those brands from their smartphone - via the brand's app, SMS, Facebook Messenger, or even the brand's mobile site - instead of having to call an 800 number. This legacy approach has not kept pace with the consumer move to smartphones and messaging apps, now the dominant way consumers communicate digitally. Forrester's 2017 Customer Service Trends report revealed that "Customers of all ages are moving away from using the phone to using self-service -- web and mobile self-service, communities, virtual agents, automated chat dialogs, or chatbots -- as a first point of contact with a company" and, according to Dimension Data, while there has been a 12 percent decline in phone volume, there has been growth in every digital channel[2]. LiveEngage with Watson helps meet that demand - allowing consumers to message large brands from their smartphones and instantly get answers from AI-powered bots, with human care representatives brought in seamlessly, in real-time, if a bot is not able to resolve an issue satisfactorily.

Overall investment in automation technologies – including robotic process automation (RPA), autonomics, virtual customer service agents and personal assistants, natural language processing and machine learning – is expected to double in the next two years, the survey finds, as enterprises look to harness technologies that have the flexibility to solve more than one business problem. "Automation and artificial intelligence are top of mind for business executives and service providers alike – and with good reason," said Todd Lavieri, partner and president of ISG Americas. "Robotic process automation, autonomic systems and cognitive agents are making employees more productive by taking over routine, process-oriented tasks. At the same time, data scientists are using machine learning to find patterns and make predictions on vast troves of structured and unstructured data. These technologies, taken together, promise to usher in the next wave of enterprise growth and profitability."

Exactly 50 years ago today, the Monterey Pop Festival opened its gates and kicked off what later became known as the San Francisco "Summer of Love." To celebrate the anniversary, Northern Light (www.northernlight.com) is unveiling two radical innovations in strategic market research portals that it will begin delivering to customers this summer. This announcement marks the beginning of Northern Light's "Summer of Love (For Our Customers)." The innovations are embedded in SinglePoint version 11, a new release of Northern Light's strategic research platform for competitive intelligence and market research insights used by hundreds of thousands of professionals at global enterprises. Version 11 features a mobile-first, responsive user interface built with Material Design, Google's set of state-of-the art application interface principles, guidelines, and UI treatments that are becoming an industry standard for web application design.

The latest release from Artesian Solutions builds on its leading enterprise engagement platform to establish the foundations of an Artificial Intelligence future that promises a revolution in the effectiveness of sales and commercial teams. Launched today, the latest release includes an Artificially Intelligent'Insight Agent' - the first step in a series of intelligent chat bots aimed at automating many of the tasks carried out by B2B professionals daily. With the use of Artificial Intelligence techniques such as advanced natural language processing and behavioural analytics, Insight Agent monitors an individuals or company opportunity pipeline, continually looking for triggers from over 1 billion news and commercially relevant social media articles every year, learning and filtering based on individual user requirements. This allows it to deliver commercially valuable and immediately actionable insights, telling the user what they need to know and what action they need to take. The result is a step change in commercial productivity and customer engagement resulting in improved sales forecasting and increased pipeline velocity.

BEIJING, CHINA--(Marketwired - Sep 12, 2016) - GPU Technology Conference China - NVIDIA (NASDAQ: NVDA) today unveiled the latest additions to its Pascal architecture-based deep learning platform, with new NVIDIA Tesla P4 and P40 GPU accelerators and new software that deliver massive leaps in efficiency and speed to accelerate inferencing production workloads for artificial intelligence services. Modern AI services such as voice-activated assistance, email spam filters, and movie and product recommendation engines are rapidly growing in complexity, requiring up to 10x more compute compared to neural networks from a year ago. Current CPU-based technology isn't capable of delivering real-time responsiveness required for modern AI services, leading to a poor user experience. The Tesla P4 and P40 are specifically designed for inferencing, which uses trained deep neural networks to recognize speech, images or text in response to queries from users and devices. Based on the Pascal architecture, these GPUs feature specialized inference instructions based on 8-bit (INT8) operations, delivering 45x faster response than CPUs1 and a 4x improvement over GPU solutions launched less than a year ago.2

BEIJING, June 16, 2017 (GLOBE NEWSWIRE) -- Gridsum Holding Inc. ("Gridsum" or the "Company") (NASDAQ:GSUM), a leading provider of cloud-based big-data analytics, machine learning and Artificial Intelligence solutions in China, today announced the debut of the Intelligent Voice Recognition System jointly developed with Tencent Cloud to help improve the efficiency of the legal system across China. The advanced AI-enabled Intelligent Voice Recognition System converts voice into text in real time during court proceedings. Gridsum adapted the Tencent speech recognition technology to create a high-accuracy and high-reliability speech-to-text and text-to-speech application for the highly specialized legal space. This technology was surrounded and integrated with/into a comprehensive Software as a Service (SaaS) suite of solutions for the juridical system including judges, courts, law firms and corporates. Gridsum is working in collaboration with the Supreme Court Press to disseminate these solutions throughout the Chinese juridical system.

Montreal-based Element AI, a key player in the city's burgeoning artificial-intelligence sector, has clinched a major financing deal to fund future growth and job creation. Element is set to announce on Wednesday that it has raised US$102-million from a group of investors led by San Francisco venture capital fund Data Collective (DCVC). The deal is the largest Series A funding round for an AI company in history, Element says. The investment will allow Element to "accelerate its capabilities and invest in large-scale AI projects internationally, solidifying its position as the largest global AI company in Canada and creating 250 jobs in the Canadian high tech sector by January 2018," it said in a news release. Element was founded last year by tech entrepreneurs Jean-François Gagné and Nicolas Chapados, Montreal venture capital fund Real Ventures, and Université de Montréal AI scientist Yoshua Bengio.

Chatbots can help you order pizza, accept payments and be super racist, but their usefulness has been pretty limited. However, Facebook announced today that it has created a much more capable bot by giving it the ability to negotiate, strategize, and plan ahead in a conversation. Getting computers to understand conversation at a human level has been a pretty unsuccessful venture thus far. It requires not only a large amount of knowledge but rapid and accurate adaptability as well. But researchers at Facebook Artificial Intelligence Research (FAIR) have developed a new technique that lets bots successfully navigate a very human type of dialogue -- negotiations.

Pure Storage (NYSE: PSTG), the market's leading independent all-flash data platform vendor for the cloud era, today announced Pure1 META, it's Artificial Intelligence (AI) platform for delivering on the vision of self-driving storage. Pure1 META is delivers global predictive intelligence by collecting and analyzing over 1 trillion array telemetry data points per day and enables effortless management, analytics and support. Pure1 META represents a major breakthrough in enterprise artificial intelligence and machine learning. Through the new Workload DNA generated by Pure1 META, customers will be able, for the first time in the industry, to predict both capacity and performance and get intelligent advice on workload deployment, interaction and optimization. With Pure1 META, Pure Storage continues to advance in its vision of delivering self-driving storage.