Instructional Material
Unimib Assistant: designing a student-friendly RAG-based chatbot for all their needs
Antico, Chiara, Giordano, Stefano, Koyuturk, Cansu, Ognibene, Dimitri
Natural language processing skills of Large Language Models (LLMs) are unprecedented, having wide diffusion and application in different tasks. This pilot study focuses on specializing ChatGPT behavior through a Retrieval-Augmented Generation (RAG) system using the OpenAI custom GPTs feature. The purpose of our chatbot, called Unimib Assistant, is to provide information and solutions to the specific needs of University of Milano-Bicocca (Unimib) students through a question-answering approach. We provided the system with a prompt highlighting its specific purpose and behavior, as well as university-related documents and links obtained from an initial need-finding phase, interviewing six students. After a preliminary customization phase, a qualitative usability test was conducted with six other students to identify the strengths and weaknesses of the chatbot, with the goal of improving it in a subsequent redesign phase. While the chatbot was appreciated for its user-friendly experience, perceived general reliability, well-structured responses, and conversational tone, several significant technical and functional limitations emerged. In particular, the satisfaction and overall experience of the users was impaired by the system's inability to always provide fully accurate information. Moreover, it would often neglect to report relevant information even if present in the materials uploaded and prompt given. Furthermore, it sometimes generated unclickable links, undermining its trustworthiness, since providing the source of information was an important aspect for our users. Further in-depth studies and feedback from other users as well as implementation iterations are planned to refine our Unimib Assistant.
TEAM: Topological Evolution-aware Framework for Traffic Forecasting--Extended Version
Kieu, Duc, Kieu, Tung, Han, Peng, Yang, Bin, Jensen, Christian S., Le, Bac
Due to the global trend towards urbanization, people increasingly move to and live in cities that then continue to grow. Traffic forecasting plays an important role in the intelligent transportation systems of cities as well as in spatio-temporal data mining. State-of-the-art forecasting is achieved by deep-learning approaches due to their ability to contend with complex spatio-temporal dynamics. However, existing methods assume the input is fixed-topology road networks and static traffic time series. These assumptions fail to align with urbanization, where time series are collected continuously and road networks evolve over time. In such settings, deep-learning models require frequent re-initialization and re-training, imposing high computational costs. To enable much more efficient training without jeopardizing model accuracy, we propose the Topological Evolution-aware Framework (TEAM) for traffic forecasting that incorporates convolution and attention. This combination of mechanisms enables better adaptation to newly collected time series, while being able to maintain learned knowledge from old time series. TEAM features a continual learning module based on the Wasserstein metric that acts as a buffer that can identify the most stable and the most changing network nodes. Then, only data related to stable nodes is employed for re-training when consolidating a model. Further, only data of new nodes and their adjacent nodes as well as data pertaining to changing nodes are used to re-train the model. Empirical studies with two real-world traffic datasets offer evidence that TEAM is capable of much lower re-training costs than existing methods are, without jeopardizing forecasting accuracy.
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Efficient Learning Content Retrieval with Knowledge Injection
Sariturk, Batuhan, Bayraktar, Rabia, Erdem, Merve Elmas
With the rise of online education platforms, there is a growing abundance of educational content across various domain. It can be difficult to navigate the numerous available resources to find the most suitable training, especially in domains that include many interconnected areas, such as ICT. In this study, we propose a domain-specific chatbot application that requires limited resources, utilizing versions of the Phi language model to help learners with educational content. In the proposed method, Phi-2 and Phi-3 models were fine-tuned using QLoRA. The data required for fine-tuning was obtained from the Huawei Talent Platform, where courses are available at different levels of expertise in the field of computer science. RAG system was used to support the model, which was fine-tuned by 500 Q&A pairs. Additionally, a total of 420 Q&A pairs of content were extracted from different formats such as JSON, PPT, and DOC to create a vector database to be used in the RAG system. By using the fine-tuned model and RAG approach together, chatbots with different competencies were obtained. The questions and answers asked to the generated chatbots were saved separately and evaluated using ROUGE, BERTScore, METEOR, and BLEU metrics. The precision value of the Phi-2 model supported by RAG was 0.84 and the F1 score was 0.82. In addition to a total of 13 different evaluation metrics in 4 different categories, the answers of each model were compared with the created content and the most appropriate method was selected for real-life applications.
DIESEL -- Dynamic Inference-Guidance via Evasion of Semantic Embeddings in LLMs
Ganon, Ben, Zolfi, Alon, Hofman, Omer, Singh, Inderjeet, Kojima, Hisashi, Elovici, Yuval, Shabtai, Asaf
In recent years, conversational large language models (LLMs) have shown tremendous success in tasks such as casual conversation, question answering, and personalized dialogue, making significant advancements in domains like virtual assistance, social interaction, and online customer engagement. However, they often generate responses that are not aligned with human values (e.g., ethical standards, safety, or social norms), leading to potentially unsafe or inappropriate outputs. While several techniques have been proposed to address this problem, they come with a cost, requiring computationally expensive training or dramatically increasing the inference time. In this paper, we present DIESEL, a lightweight inference guidance technique that can be seamlessly integrated into any autoregressive LLM to semantically filter undesired concepts from the response. DIESEL can function either as a standalone safeguard or as an additional layer of defense, enhancing response safety by reranking the LLM's proposed tokens based on their similarity to predefined negative concepts in the latent space. This approach provides an efficient and effective solution for maintaining alignment with human values. Our evaluation demonstrates DIESEL's effectiveness on state-of-the-art conversational models (e.g., Llama 3), even in challenging jailbreaking scenarios that test the limits of response safety. We further show that DIESEL can be generalized to use cases other than safety, providing a versatile solution for general-purpose response filtering with minimal computational overhead.
Perspective of Software Engineering Researchers on Machine Learning Practices Regarding Research, Review, and Education
Mojica-Hanke, Anamaria, Palacio, David Nader, Poshyvanyk, Denys, Linares-Vรกsquez, Mario, Herbold, Steffen
Context: Machine Learning (ML) significantly impacts Software Engineering (SE), but studies mainly focus on practitioners, neglecting researchers. This overlooks practices and challenges in teaching, researching, or reviewing ML applications in SE. Objective: This study aims to contribute to the knowledge, about the synergy between ML and SE from the perspective of SE researchers, by providing insights into the practices followed when researching, teaching, and reviewing SE studies that apply ML. Method: We analyzed SE researchers familiar with ML or who authored SE articles using ML, along with the articles themselves. We examined practices, SE tasks addressed with ML, challenges faced, and reviewers' and educators' perspectives using grounded theory coding and qualitative analysis. Results: We found diverse practices focusing on data collection, model training, and evaluation. Some recommended practices (e.g., hyperparameter tuning) appeared in less than 20\% of literature. Common challenges involve data handling, model evaluation (incl. non-functional properties), and involving human expertise in evaluation. Hands-on activities are common in education, though traditional methods persist. Conclusion: Despite accepted practices in applying ML to SE, significant gaps remain. By enhancing guidelines, adopting diverse teaching methods, and emphasizing underrepresented practices, the SE community can bridge these gaps and advance the field.
ORIS: Online Active Learning Using Reinforcement Learning-based Inclusive Sampling for Robust Streaming Analytics System
Pandey, Rahul, Zhu, Ziwei, Purohit, Hemant
Effective labeled data collection plays a critical role in developing and fine-tuning robust streaming analytics systems. However, continuously labeling documents to filter relevant information poses significant challenges like limited labeling budget or lack of high-quality labels. There is a need for efficient human-in-the-loop machine learning (HITL-ML) design to improve streaming analytics systems. One particular HITL- ML approach is online active learning, which involves iteratively selecting a small set of the most informative documents for labeling to enhance the ML model performance. The performance of such algorithms can get affected due to human errors in labeling. To address these challenges, we propose ORIS, a method to perform Online active learning using Reinforcement learning-based Inclusive Sampling of documents for labeling. ORIS aims to create a novel Deep Q-Network-based strategy to sample incoming documents that minimize human errors in labeling and enhance the ML model performance. We evaluate the ORIS method on emotion recognition tasks, and it outperforms traditional baselines in terms of both human labeling performance and the ML model performance.
Synatra: Turning Indirect Knowledge into Direct Demonstrations for Digital Agents at Scale
Ou, Tianyue, Xu, Frank F., Madaan, Aman, Liu, Jiarui, Lo, Robert, Sridhar, Abishek, Sengupta, Sudipta, Roth, Dan, Neubig, Graham, Zhou, Shuyan
LLMs can now act as autonomous agents that interact with digital environments and complete specific objectives (e.g., arranging an online meeting). However, accuracy is still far from satisfactory, partly due to a lack of large-scale, direct demonstrations for digital tasks. Obtaining supervised data from humans is costly, and automatic data collection through exploration or reinforcement learning relies on complex environmental and content setup, resulting in datasets that lack comprehensive coverage of various scenarios. On the other hand, there is abundant knowledge that may indirectly assist task completion, such as online tutorials that were created for human consumption. In this work, we present Synatra, an approach that effectively transforms this indirect knowledge into direct supervision at scale. We define different types of indirect knowledge, and carefully study the available sources to obtain it, methods to encode the structure of direct demonstrations, and finally methods to transform indirect knowledge into direct demonstrations. We use 100k such synthetically-created demonstrations to finetune a 7B CodeLlama, and demonstrate that the resulting agent surpasses all comparably sized models on three web-based task benchmarks Mind2Web, MiniWoB++ and WebArena, as well as surpassing GPT-3.5 on WebArena and Mind2Web. In addition, while synthetic demonstrations prove to be only 3% the cost of human demonstrations (at $0.031 each), we show that the synthetic demonstrations can be more effective than an identical number of human demonstrations collected from limited domains.
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AI2T: Building Trustable AI Tutors by Interactively Teaching a Self-Aware Learning Agent
Weitekamp, Daniel, Harpstead, Erik, Koedinger, Kenneth
AI2T is an interactively teachable AI for authoring intelligent tutoring systems (ITSs). Authors tutor AI2T by providing a few step-by-step solutions and then grading AI2T's own problem-solving attempts. From just 20-30 minutes of interactive training, AI2T can induce robust rules for step-by-step solution tracking (i.e., model-tracing). As AI2T learns it can accurately estimate its certainty of performing correctly on unseen problem steps using STAND: a self-aware precondition learning algorithm that outperforms state-of-the-art methods like XGBoost. Our user study shows that authors can use STAND's certainty heuristic to estimate when AI2T has been trained on enough diverse problems to induce correct and complete model-tracing programs. AI2T-induced programs are more reliable than hallucination-prone LLMs and prior authoring-by-tutoring approaches. With its self-aware induction of hierarchical rules, AI2T offers a path toward trustable data-efficient authoring-by-tutoring for complex ITSs that normally require as many as 200-300 hours of programming per hour of instruction.