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Information Self-Service with a Knowledge Base That Learns
Durbin, Stephen D., Warner, Doug, Richter, J. Neal, Gedeon, Zuzana
Delivering effective customer service over the internet requires attention to many aspects of knowledge management if it is to be both satisfying for customers and economical for the company or other organization. In RightNow ESERVICE CENTER, such management is built into the architecture and supported by automatically gathering metainformation about the documents held in the core knowledge base. A variety of AI techniques are used to facilitate the construction, maintenance, and navigation of the knowledge base. These techniques include collaborative filtering, swarm intelligence, fuzzy logic, natural language processing, text clustering, and classification rule learning. Customers using ESERVICE CENTER report dramatic decreases in support costs and increases in customer satisfaction because of the ease of use provided by the self-learning features of the knowledge base.
Applying Perceptually Driven Cognitive Mapping to Virtual Urban Environments
Randall W. Hill, Jr., Han, Changhee, Lent, Michael van
This article describes a method for building a cognitive map of a virtual urban environment. Our routines enable virtual humans to map their environment using a realistic model of perception. We based our implementation on a computational framework proposed by Yeap and Jefferies (1999) for representing a local environment as a structure called an absolute space representation (ASR). Their algorithms compute and update ASRs from a 2-1/2-dimensional (2-1/2D) sketch of the local environment and then connect the ASRs together to form a raw cognitive map.1 Our work extends the framework developed by Yeap and Jefferies in three important ways. First, we implemented the framework in a virtual training environment, the mission rehearsal exercise (Swartout et al. 2001). Second, we developed a method for acquiring a 2- 1/2D sketch in a virtual world, a step omitted from their framework but that is essential for computing an ASR. Third, we extended the ASR algorithm to map regions that are partially visible through exits of the local space. Together, the implementation of the ASR algorithm, along with our extensions, will be useful in a wide variety of applications involving virtual humans and agents who need to perceive and reason about spatial concepts in urban environments.
Training and Using Disciple Agents: A Case Study in the Military Center of Gravity Analysis Domain
Tecuci, Gheorghe, Boicu, Mihai, Marcu, Dorin, Stanescu, Bogdan, Boicu, Cristina, Comello, Jerome
Originally introduced them together in a synergistic manner has resulted by Clausewitz in his classical work On in faster progress for each of them. War (1976), the center of gravity is now understood Moreover, it offers a new perspective on how to as representing "those characteristics, capabilities, combine research in AI with research in a specialized or localities from which a military domain and with the development force derives its freedom of action, physical and deployment of prototype systems in education strength, or will to fight" (Joint Chiefs of Staff and practice.
Consciousness Constrained
To them that had had, more would be given (Lodge 1986, p. 172). "Morris read through the letter. Was it a shade too fulsome? No, that was another law of academic life: it is impossible to be excessive in the flattery of one's peers." There we met Morris That book was made by Mr. Mark I read these lines as a new truth." I haven't even gotten my Who is talking floor, and stepped out on to his regular on the British version of the here? More importantly, whom balcony to inhale the air, scented Discovery Channel), and womanizer should I believe? Messenger, as his wife Twain" disguised as Huck?
Competitive Safety Analysis: Robust Decision-Making in Multi-Agent Systems
Much work in AI deals with the selection of proper actions in a given (known or unknown) environment. However, the way to select a proper action when facing other agents is quite unclear. Most work in AI adopts classical game-theoretic equilibrium analysis to predict agent behavior in such settings. This approach however does not provide us with any guarantee for the agent. In this paper we introduce competitive safety analysis. This approach bridges the gap between the desired normative AI approach, where a strategy should be selected in order to guarantee a desired payoff, and equilibrium analysis. We show that a safety level strategy is able to guarantee the value obtained in a Nash equilibrium, in several classical computer science settings. Then, we discuss the concept of competitive safety strategies, and illustrate its use in a decentralized load balancing setting, typical to network problems. In particular, we show that when we have many agents, it is possible to guarantee an expected payoff which is a factor of 8/9 of the payoff obtained in a Nash equilibrium. Our discussion of competitive safety analysis for decentralized load balancing is further developed to deal with many communication links and arbitrary speeds. Finally, we discuss the extension of the above concepts to Bayesian games, and illustrate their use in a basic auctions setup.
Specific-to-General Learning for Temporal Events with Application to Learning Event Definitions from Video
Fern, A., Givan, R., Siskind, J. M.
We develop, analyze, and evaluate a novel, supervised, specific-to-general learner for a simple temporal logic and use the resulting algorithm to learn visual event definitions from video sequences. First, we introduce a simple, propositional, temporal, event-description language called AMA that is sufficiently expressive to represent many events yet sufficiently restrictive to support learning. We then give algorithms, along with lower and upper complexity bounds, for the subsumption and generalization problems for AMA formulas. We present a positive-examples--only specific-to-general learning method based on these algorithms. We also present a polynomial-time--computable ``syntactic'' subsumption test that implies semantic subsumption without being equivalent to it. A generalization algorithm based on syntactic subsumption can be used in place of semantic generalization to improve the asymptotic complexity of the resulting learning algorithm. Finally, we apply this algorithm to the task of learning relational event definitions from video and show that it yields definitions that are competitive with hand-coded ones.
A New Technique for Combining Multiple Classifiers using The Dempster-Shafer Theory of Evidence
This paper presents a new classifier combination technique based on the Dempster-Shafer theory of evidence. The Dempster-Shafer theory of evidence is a powerful method for combining measures of evidence from different classifiers. However, since each of the available methods that estimates the evidence of classifiers has its own limitations, we propose here a new implementation which adapts to training data so that the overall mean square error is minimized. The proposed technique is shown to outperform most available classifier combination methods when tested on three different classification problems.
Compilability of Abduction
Liberatore, Paolo, Schaerf, Marco
Abduction is one of the most important forms of reasoning; it has been successfully applied to several practical problems such as diagnosis. In this paper we investigate whether the computational complexity of abduction can be reduced by an appropriate use of preprocessing. This is motivated by the fact that part of the data of the problem (namely, the set of all possible assumptions and the theory relating assumptions and manifestations) are often known before the rest of the problem. In this paper, we show some complexity results about abduction when compilation is allowed.
An Analysis of Phase Transition in NK Landscapes
In this paper, we analyze the decision version of the NK landscape model from the perspective of threshold phenomena and phase transitions under two random distributions, the uniform probability model and the fixed ratio model. For the uniform probability model, we prove that the phase transition is easy in the sense that there is a polynomial algorithm that can solve a random instance of the problem with the probability asymptotic to 1 as the problem size tends to infinity. For the fixed ratio model, we establish several upper bounds for the solubility threshold, and prove that random instances with parameters above these upper bounds can be solved polynomially. This, together with our empirical study for random instances generated below and in the phase transition region, suggests that the phase transition of the fixed ratio model is also easy.