Tata Consultancy Services polled 835 executives across 13 global industry sectors in four regions of the world, finding that 84% of companies see the use of AI as "essential" to competitiveness, with a further 50% seeing the technology as "transformative." Exploring the views and actions of decision makers from global companies with average revenues of $20 billion, the study revealed AI is spreading across almost all areas of a company. The biggest adopters of AI today are, not surprisingly, IT departments, with 67% of survey respondents using AI to detect security intrusions, user issues and deliver automation. However, by 2020, 32% of companies believe AI's greatest impact will be in sales, marketing or customer service, while 20% see AI's impact being largest in non-customer facing corporate functions, including finance, strategic planning, corporate development, and HR. Companies participated from a range of industries, including automotive, banking and financial services, energy, healthcare, life sciences, industrial manufacturing, and retail.

Astro Teller knows how to draw attention. He was wearing his rollerblades on Thursday when he glided into a roomful of reporters to announce that Project Loon--Alphabet's wacky-sounding plan to deliver the internet to the world's farthest-flung places via giant balloons--is even closer to reality than the company previously thought. It was a made-for-the-press moment, but Teller buried the lede. It's cool that these balloons may soon start broadcasting internet signals from the stratosphere. But the bigger deal here is that machine learning is moving beyond its digital origins into the real world.

Artificial intelligence will have a dramatic impact on business by 2020, according to study released this week by IT services, consulting and business solutions provider Tata Consultancy Services (TCS). The firm's study, "Getting Smarter by the Day: How AI is Elevating the Performance of Global Companies," shows that 84 percent of the 835 executives TCS surveyed from North America, Europe, Asia-Pacific and Latin America said their companies see the use of AI as "essential" to competitiveness. Artificial intelligence in the real world: What can it actually do? What are the limits of AI? And how do you go from managing data points to injecting AI in the enterprise?

Machine learning, task automation and robotics are already widely used in business. These and other AI technologies are about to multiply, and we look at how organizations can best take advantage of them. Businesses are scrambling to use artificial intelligence and trying to work out how best to put digital assistants to work. Consumers are wondering what impact these new technologies will have on their everyday lives. From business to leisure, we interact with AI when we use an app to turn on a light bulb, talk to Google Home or Amazon Alexa, or write better emails.

A new report by Tata Consultancy Services has shown just how profound of an effect artificial intelligence already has, and will have, on businesses everywhere. The "Getting Smarter by the Day: How AI is Elevating the Performance of Global Companies" study says 84 per cent of companies worldwide see AI as'essential' to being competitive. Another half (50 per cent) see the technology as'transformative'. Two thirds (67 per cent) of IT departments are adopting AI, mostly to detect security intrusions and deliver automation. This has made them the biggest adopters of AI today.

Located at the mouth of the River Plate, Argentina's capital Buenos Aires is subject to torrential rain. With an ageing infrastructure and nine subterranean rivers, the deluge can turn into floods. Clogged drains have been responsible for property damage, even lost lives. To track water flow the city has installed sensors across the sewage system, measuring speed and level of water. This information is combined with weather data and even garbage vehicle sensors.

LONDON: Artificial intelligence, regarded as "essential" to competitiveness, will have a dramatic impact on businesses by 2020, according to a study by India's leading IT services provider Tata Consultancy services. Focused on the current and future impact of Artificial Intelligence (AI), the seventh Global Trends Study, concluded in June last year, polled 835 leading executives across 13 global industry sectors in four regions of the world, finding that 84 per cent of the companies see the use of AI as "essential" to competitiveness, with a further 50 per cent seeing the technology as "transformative". Exploring the views and actions of decision makers from global companies with average revenues of USD 20 billion, the study revealed AI is spreading across almost all areas of a company. The biggest adopters of AI today are, not surprisingly, IT departments, with two-thirds (67 per cent) of survey respondents using AI to detect security intrusions, user issues and deliver automation. However, by 2020, almost a third (32 per cent) of companies believe AI's greatest impact will be in sales, marketing or customer service, while one in five (20 per cent) see AI's impact being largest in non-customer facing corporate functions, including finance, strategic planning, corporate development, and HR.

Tata Consultancy Services (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, today unveiled its Global Trend Study titled, "Getting Smarter by the Day: How AI is Elevating the Performance of Global Companies." Focused on the current and future impact of Artificial Intelligence (AI), the study polled 835 executives across 13 global industry sectors in four regions of the world, finding that 84% of companies see the use of AI as "essential" to competitiveness, with a further 50% seeing the technology as "transformative." Widespread AI adoption expected across job functions Exploring the views and actions of decision makers from global companies with average revenues of $20 billion, the study revealed AI is spreading across almost all areas of a company. The biggest adopters of AI today are, not surprisingly, IT departments, with two-thirds (67%) of survey respondents using AI to detect security intrusions, user issues and deliver automation. However, by 2020, almost a third (32%) of companies believe AI's greatest impact will be in sales, marketing or customer service, while one in five (20%) see AI's impact being largest in non-customer facing corporate functions, including finance, strategic planning, corporate development, and HR.

We surveyed 835 executives in companies (average revenue of $20 billion and median of $2.8 billion) from 13 industries across North America, Europe, Asia-Pacific, and Latin America. North America Firms in the region spent most on AI in 2015: $80 million on average. Europe European firms are catching up: they plan to invest $80 million on average (26% more than North America) in 2016. Latin America Companies here achieved the biggest revenue gains and the highest cost reduction through AI, while investing less than other regions. Asia-Pacific Companies invested $55 million, on average, in AI in 2015.

London, March 15: Sixty-eight per cent of organisations use artificial intelligence (AI) for IT functions, but 70 per cent believe AIs greatest impact by 2020 will be in marketing, customer service, finance and HR, a new study said on Wednesday. According to global IT consulting firm Tata Consultancy Services (TCS), organisations with the greatest financial improvements from AI investments expect three times as many new AI-related roles by 2020 as compared to companies with smallest improvements. "Given the increasing digital disruption across every industry and the public sector, AI should become a key and integrated component of an organisation's strategy," said K Ananth Krishnan, Chief Technology Officer of TCS, in a statement. Eighty-four per cent of companies see the use of AI as "essential" to competitiveness, with a further 50 per cent seeing the technology as "transformative". Financial investments in AI are set to rise, as seven per cent of companies each earmarked at least $250 million toward AI in 2016 and two per cent already plan to invest more than $1 billion by 2020, likely looking to gain a competitive advantage as early adopters, the findings showed.