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ServiceNow taps AI to automate everyday workflows

PCWorld

ServiceNow is bringing enhanced machine-learning capabilities to its Now Platform for business process automation to help customers prevent outages, automatically route service requests, and predict and benchmark IT performance. The AI capabilities will be offered through the upcoming Intelligent Automation Engine, announced at the company's Knowledge conference in Orlando Tuesday. The move strengthens ServiceNow's base in IT management while making further inroads into other areas of the enterprise. The machine-learning capabilities will be brought into ServiceNow's cloud services for security, customer service, and HR. The Intelligent Automation Engine's algorithms are based on technology the company acquired through its purchase of DxContinuum in January.


How One Scrappy Startup Survived the Early Bitcoin Wars

WIRED

The girls were dancing on a neon tank, wearing sequined bikinis lit up by red and green laser light. A strobing fixed-wing aircraft passed overhead like the acid-trip kissing cousin of a Mitsubishi A6M Zero, with more sequined women dangling from it, trapeze-style. Flashing robots had preceded them -- wheeling through the room, pumping their fists at the crowd -- while the audience, seated on tiers of glittery red plastic swivel chairs, waved glow sticks. As the music throbbed, twin walls of video screens threw up bizarre images. The Technicolor dream machine the women were using as a stage displayed, at the end of its barrel, a rainbow-colored star -- just where, on an ordinary tank, the death comes out. But this was no ordinary tank. It was a fixture of the one-hour show that takes place three times a night at Robot Restaurant, a kind of eye-melting Japanese dinner theater, a cabaret show of such migraine-inducing decadence that Las Vegas falls silent before it. On this hot Tokyo night in July 2013, two Americans, Roger Ver and Nicolas Cary, sat in the crowd. As far as Cary could tell, they were the only gaijin in the place. He was drinking a beer, while Ver, as usual, was abstaining. Their unappetizing bento boxes sat untouched: you don't go to Robot Restaurant for the food. In the midst of the cartoonish spectacle -- earlier, a woman wielding an oversized mace had ridden in on a stegosaurus to battle two heavily armored robots -- they had business to discuss.


Tuesday Tech Wrap: Amazon, Uber, Facebook

Forbes - Tech

Amazon is reportedly planning to release a new version of its smart speaker Echo on Tuesday that includes a screen for making video calls. The original Echo is a digital assistant that can play spoken song requests, answer questions about a sports score, report the weather or read the news. Amazon is expected to announce a new Echo smart home speaker on Tuesday. The big difference: it'll come with a screen that allows users to make video calls, The Wall Street Journal reports. The 7-inch touch screen will also display answers to spoken questions with Google-like search results, the Journal adds.


Burger Clan and the weird history of awkward video game promos

Engadget

Executives at Burger King are convinced playing video games makes people really, really hungry. So hungry, in fact, that they can't take a few minutes to grab a snack, order a pizza or even look away from the screen. Thankfully for starved players in Madrid, Spain, Burger King and Sony have rolled out a solution to this dining dilemma: Burger Clan. Burger Clan allows PlayStation Network members in Spain to jump into a game with an eSports professional -- folks like FIFA champion Alfonso Ramos Cuevas or Call of Duty player Roberto Abreu -- and between rounds of owning n00bs, they can order Burger King for home delivery directly from these pros. Think of it as a drive-thru system for the living room.



Why IT companies like Cognizant and Wipro are laying off employees

#artificialintelligence

The layoffs in India's IT companies, one of the largest private employers providing jobs to more than 37 lakh people, are worrying. Combined with the backlash the IT industry is facing in the US on the H1-B visa front, and in countries such as Australia, the future of the industry as a beacon of hope for young professionals is dimming, feel many. Add to this a widespread pessimism in the sector that much of its workforce will become redundant very soon (McKinsey in a report puts this number at half the workforce) and it is bad news for job-seekers and the government, which is staring at slack job creation across all segments. It also draws a grim picture of the economy's growth, which was being postured to be picking up smartly despite the demonetisation impact. Every business is going through huge transformation with the rampant use of technology that is making several traditional jobs obsolete.


Can an app use machine learning to inspire you to become more socially responsible? - Techly

#artificialintelligence

Acorns is the newest app capturing the imagination of the Australian market. Aiming to streamline the saving process while making it easier than ever to enter the investing sphere, Acorns is the hyped-up US micro-investing app which launched in Australia last year. A Techly Guest Post by venture capitalist, Omar Khan, had a look at the unique functions of the Acorns app. The app's investment options are broken down like so: "The app gives investors several options. The other, a voluntary contribution whenever I have some spare money I'd like to save.


6 Ways to use AI to manage your work schedule

#artificialintelligence

Part of the point of artificial intelligence is to automate things so you can save time. It seems every week there is a new AI-powered app that makes some aspect of day-to-day life easier. For most, one of the biggest parts of day-to-day life is work, and there are fewer who love to save time more than busy professionals. Here are six ways you can harness the power of AI to save time throughout your workday, freeing you up for other tasks. Oftentimes the first big decision of the workday comes before you even leave your house -- what to wear.


The rise of the Media Centaur - Mumbrella

#artificialintelligence

As artificial intelligence (AI) becomes mainstream, it feels like we are careering past a point of no return. The data-driven approach to media buying we have proudly cultivated is going to render us all obsolete as we are replaced by computers. The impact of artificial intelligence on our workforce looks bleak.


How Dubai Is Turning Into A Smart City 'Test Bed' For Global Digital Health Entrepreneurs

Forbes - Tech

Digital health adoption is on the rise in the UAE. For many years, in the UAE, progress in digital health has been more like an undercurrent. But, lately it has become a tide, with all stakeholders fully invested and ready to catch the wave. Given its infrastructure capabilities, Dubai is leading in harnessing digital health knowledge and innovation from around the world to support and develop tailored treatments. "The digital health startup scene has gained immense momentum in Dubai over the past year, as the city's vision and drive towards innovation is creating interest in both the public and private sector to explore new technologies," says Roland Daher, head of health tech accelerator Dubai 100.