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Human-Artificial Interaction in the Age of Agentic AI: A System-Theoretical Approach

arXiv.org Artificial Intelligence

This paper presents a novel perspective on human-computer interaction (HCI), framing it as a dynamic interplay between human and computational agents within a networked system. Going beyond traditional interface-based approaches, we emphasize the importance of coordination and communication among heterogeneous agents with different capabilities, roles, and goals. A key distinction is made between multi-agent systems (MAS) and Centaurian systems, which represent two different paradigms of human-AI collaboration. MAS maintain agent autonomy, with structured protocols enabling cooperation, while Centau-rian systems deeply integrate human and AI capabilities, creating unified decision-making entities. To formalize these interactions, we introduce a framework for communication spaces, structured into surface, observation, and computation layers, ensuring seamless integration between MAS and Centaurian architectures, where colored Petri nets effectively represent structured Cen-taurian systems and high-level reconfigurable networks address the dynamic nature of MAS. Our research has practical applications in autonomous robotics, human-in-the-loop decision making, and AI-driven cognitive architectures, and provides a foundation for next-generation hybrid intelligence systems that balance structured coordination with emergent behavior. Keywords: multi-agent systems centaurian systems communication spaces satellite and swarm robots large action models (LAMs). 1 Introduction Agentic AI systems--capable of iterative planning, autonomous task decomposition, and continuous learning--are rapidly reshaping the landscape of human-computer interaction (HCI). Recent advances in Large Language Models (LLMs) and advanced conversational agents have revitalized the field of multi-agent systems, whose roots in Artificial Intelligence predate the current rise of generative AI. Historically, multi-agent systems relied on agents with relatively constrained capabilities; however, the emergence of powerful, conversationally Corresponding author: uwe.borghoff@unibw.de


Personalized Conversational Travel Assistant powered by Generative AI

arXiv.org Artificial Intelligence

The Tourism and Destination Management Organization (DMO) industry is rapidly evolving to adapt to new technologies and traveler expectations. Generative Artificial Intelligence (AI) offers an astonishing and innovative opportunity to enhance the tourism experience by providing personalized, interactive and engaging assistance. In this article, we propose a generative AI-based chatbot for tourism assistance. The chatbot leverages AI ability to generate realistic and creative texts, adopting the friendly persona of the well-known Italian all-knowledgeable aunties, to provide tourists with personalized information, tailored and dynamic pre, during and post recommendations and trip plans and personalized itineraries, using both text and voice commands, and supporting different languages to satisfy Italian and foreign tourists expectations. This work is under development in the Molise CTE research project, funded by the Italian Minister of the Economic Growth (MIMIT), with the aim to leverage the best emerging technologies available, such as Cloud and AI to produce state of the art solutions in the Smart City environment.


IT5: Text-to-text Pretraining for Italian Language Understanding and Generation

arXiv.org Artificial Intelligence

We introduce IT5, the first family of encoder-decoder transformer models pretrained specifically on Italian. We document and perform a thorough cleaning procedure for a large Italian corpus and use it to pretrain four IT5 model sizes. We then introduce the ItaGen benchmark, which includes a broad range of natural language understanding and generation tasks for Italian, and use it to evaluate the performance of IT5 models and multilingual baselines. We find monolingual IT5 models to provide the best scale-to-performance ratio across tested models, consistently outperforming their multilingual counterparts and setting a new state-of-the-art for Italian language generation.