Artificial intelligence (AI) and automation are continually changing the way we do business. Organisations across all industries and sectors are deploying machine learning and NLP (natural language processing) technologies to automate processes in almost every part of their operation. For businesses, AI means improving efficiencies, amplifying productivity and reducing cost. But while there are many advantages, AI also presents a wide range of legal challenges – especially in areas such as regulatory compliance, liability, risk, privacy and ethics. To compound matters, regulation of AI is slow to develop, leaving businesses with no choice but to navigate the unknown.

When humans conceive how to perform a particular task, they do so hierarchically: splitting higher-level tasks into smaller sub-tasks. However, in the literature on natural language (NL) command of situated agents, most works have treated the procedures to be executed as flat sequences of simple actions, or any hierarchies of procedures have been shallow at best. In this paper, we propose a formalism of procedures as programs, a powerful yet intuitive method of representing hierarchical procedural knowledge for agent command and control. We further propose a modeling paradigm of hierarchical modular networks, which consist of a planner and reactors that convert NL intents to predictions of executable programs and probe the environment for information necessary to complete the program execution. We instantiate this framework on the IQA and ALFRED datasets for NL instruction following. Our model outperforms reactive baselines by a large margin on both datasets. We also demonstrate that our framework is more data-efficient, and that it allows for fast iterative development.

The widespread availability of cell phones has enabled non-profits to deliver critical health information to their beneficiaries in a timely manner. This paper describes our work to assist non-profits that employ automated messaging programs to deliver timely preventive care information to beneficiaries (new and expecting mothers) during pregnancy and after delivery. Unfortunately, a key challenge in such information delivery programs is that a significant fraction of beneficiaries drop out of the program. Yet, non-profits often have limited health-worker resources (time) to place crucial service calls for live interaction with beneficiaries to prevent such engagement drops. To assist non-profits in optimizing this limited resource, we developed a Restless Multi-Armed Bandits (RMABs) system. One key technical contribution in this system is a novel clustering method of offline historical data to infer unknown RMAB parameters. Our second major contribution is evaluation of our RMAB system in collaboration with an NGO, via a real-world service quality improvement study. The study compared strategies for optimizing service calls to 23003 participants over a period of 7 weeks to reduce engagement drops. We show that the RMAB group provides statistically significant improvement over other comparison groups, reducing ~ 30% engagement drops. To the best of our knowledge, this is the first study demonstrating the utility of RMABs in real world public health settings. We are transitioning our RMAB system to the NGO for real-world use.

Temporal sentence grounding in videos(TSGV), which aims to localize one target segment from an untrimmed video with respect to a given sentence query, has drawn increasing attentions in the research community over the past few years. Different from the task of temporal action localization, TSGV is more flexible since it can locate complicated activities via natural languages, without restrictions from predefined action categories. Meanwhile, TSGV is more challenging since it requires both textual and visual understanding for semantic alignment between two modalities(i.e., text and video). In this survey, we give a comprehensive overview for TSGV, which i) summarizes the taxonomy of existing methods, ii) provides a detailed description of the evaluation protocols(i.e., datasets and metrics) to be used in TSGV, and iii) in-depth discusses potential problems of current benchmarking designs and research directions for further investigations. To the best of our knowledge, this is the first systematic survey on temporal sentence grounding. More specifically, we first discuss existing TSGV approaches by grouping them into four categories, i.e., two-stage methods, end-to-end methods, reinforcement learning-based methods, and weakly supervised methods. Then we present the benchmark datasets and evaluation metrics to assess current research progress. Finally, we discuss some limitations in TSGV through pointing out potential problems improperly resolved in the current evaluation protocols, which may push forwards more cutting edge research in TSGV. Besides, we also share our insights on several promising directions, including three typical tasks with new and practical settings based on TSGV.

Contrastive explanations for understanding the behavior of black box models has gained a lot of attention recently as they provide potential for recourse. In this paper, we propose a method Contrastive Attributed explanations for Text (CAT) which provides contrastive explanations for natural language text data with a novel twist as we build and exploit attribute classifiers leading to more semantically meaningful explanations. To ensure that our contrastive generated text has the fewest possible edits with respect to the original text, while also being fluent and close to a human generated contrastive, we resort to a minimal perturbation approach regularized using a BERT language model and attribute classifiers trained on available attributes. We show through qualitative examples and a user study that our method not only conveys more insight because of these attributes, but also leads to better quality (contrastive) text. Moreover, quantitatively we show that our method is more efficient than other state-of-the-art methods with it also scoring higher on benchmark metrics such as flip rate, (normalized) Levenstein distance, fluency and content preservation.

Grounded dialogue models generate responses that are grounded on certain concepts. Limited by the distribution of grounded dialogue data, models trained on such data face the transferability challenges in terms of the data distribution and the type of grounded concepts. To address the challenges, we propose the grounded minimal editing framework, which minimally edits existing responses to be grounded on the given concept. Focusing on personas, we propose Grounded Minimal Editor (GME), which learns to edit by disentangling and recombining persona-related and persona-agnostic parts of the response. To evaluate persona-grounded minimal editing, we present the PersonaMinEdit dataset, and experimental results show that GME outperforms competitive baselines by a large margin. To evaluate the transferability, we experiment on the test set of BlendedSkillTalk and show that GME can edit dialogue models' responses to largely improve their persona consistency while preserving the use of knowledge and empathy.

In multimodal sentiment analysis (MSA), the performance of a model highly depends on the quality of synthesized embeddings. These embeddings are generated from the upstream process called multimodal fusion, which aims to extract and combine the input unimodal raw data to produce a richer multimodal representation. Previous work either back-propagates the task loss or manipulates the geometric property of feature spaces to produce favorable fusion results, which neglects the preservation of critical task-related information that flows from input to the fusion results. In this work, we propose a framework named MultiModal InfoMax (MMIM), which hierarchically maximizes the Mutual Information (MI) in unimodal input pairs (inter-modality) and between multimodal fusion result and unimodal input in order to maintain task-related information through multimodal fusion. The framework is jointly trained with the main task (MSA) to improve the performance of the downstream MSA task. To address the intractable issue of MI bounds, we further formulate a set of computationally simple parametric and non-parametric methods to approximate their truth value. Experimental results on the two widely used datasets demonstrate the efficacy of our approach. The implementation of this work is publicly available at https://github.com/declare-lab/Multimodal-Infomax.

AI is at play on a global stage, and local developers are stealing the show. Grassroot communities are essential to driving AI innovation, according to Kate Kallot, head of emerging areas at NVIDIA. On its opening day, Kallot gave a keynote speech at the largest AI Expo Africa to date, addressing a virtual crowd of 10,000 people. She highlighted how AI can fuel technological and creative revolutions around the world. Kallot also shared how NVIDIA supports developers in emerging markets to build and scale their AI projects, including through the NVIDIA Developer Program, which has more than 2.5 million members; the NVIDIA Inception Program, which offers go-to-market support, expertise and technology for AI, data science and HPC startups; and the NVIDIA Deep Learning Institute, which offers educational resources for anyone who wants to learn about all things AI. "I hope to inspire you on ways to fuel your own applications and help advance the African AI revolution," Kallot said.

An artificial intelligence (AI) tool was able to distinguish, with great accuracy, Parkinson's patients from healthy peers by analyzing short videos of facial expressions, particularly smiles, a small study shows. The predictive accuracy of the new tool was comparable to that of video analysis that uses motor tasks to detect Parkinson's, pinpointing facial expressions as a potential digital, diagnostic biomarker of the disease. This type of biomarker could allow remote diagnosis without the need for personal interaction and extensive testing. This would be particularly relevant in situations such as a pandemic, in cases of reduced mobility, or in underdeveloped countries where few neurologists exist but most people have access to a phone with a camera, researchers noted. The study, "Facial expressions can detect Parkinson's disease: preliminary evidence from videos collected online," was published as a brief communication in the journal npj Digital Medicine.

Paraphrase generation is an important task in natural language processing. Previous works focus on sentence-level paraphrase generation, while ignoring document-level paraphrase generation, which is a more challenging and valuable task. In this paper, we explore the task of document-level paraphrase generation for the first time and focus on the inter-sentence diversity by considering sentence rewriting and reordering. We propose CoRPG (Coherence Relationship guided Paraphrase Generation), which leverages graph GRU to encode the coherence relationship graph and get the coherence-aware representation for each sentence, which can be used for re-arranging the multiple (possibly modified) input sentences. We create a pseudo document-level paraphrase dataset for training CoRPG. Automatic evaluation results show CoRPG outperforms several strong baseline models on the BERTScore and diversity scores. Human evaluation also shows our model can generate document paraphrase with more diversity and semantic preservation.