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 wine advisor chatbot


France 2.0: understanding Matcha, the wine advisor chatbot - Recast.AI Blog

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The first thing we did when working on the conception was focusing on natural language processing. It was mandatory for us that the bot could provide the same experience – in terms of interaction and natural conversation – that a human expert would deliver." Recast.AI's NLP helped us understand the thousands of ways to ask for'a light red wine for aperitif, around 10€", while allowing us to build a quick and adaptable flow. Our API then allows us to translate the data into wine-compliant information and to answer the request accordingly.