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Amazon to warn customers on limitations of its AI

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Inc (AMZN.O) is planning to roll out warning cards for software sold by its cloud-computing division, in light of ongoing concern that artificially intelligent systems can discriminate against different groups, the company told Reuters. Akin to lengthy nutrition labels, Amazon's so-called AI Service Cards will be public so its business customers can see the limitations of certain cloud services, such as facial recognition and audio transcription. The goal would be to prevent mistaken use of its technology, explain how its systems work and manage privacy, Amazon said. The company is not the first to publish such warnings. International Business Machines Corp (IBM.N), a smaller player in the cloud, did so years ago.


Amazon to warn customers on limitations of its AI

#artificialintelligence

Inc (AMZN.O) is planning to roll out warning cards for software sold by its cloud-computing division, in light of ongoing concern that artificially intelligent systems can discriminate against different groups, the company told Reuters. Akin to lengthy nutrition labels, Amazon's so-called AI Service Cards will be public so its business customers can see the limitations of certain cloud services, such as facial recognition and audio transcription. The goal would be to prevent mistaken use of its technology, explain how its systems work and manage privacy, Amazon said. The company is not the first to publish such warnings. International Business Machines Corp (IBM.N), a smaller player in the cloud, did so years ago.


LG Employs AI to Warn Customers of Appliance Problems

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The service, called Proactive Customer Care, will be offered to U.S. customers in January. Owners of Wi-Fi-connected LG appliances will be able to access the alerts through the company's ThinQ mobile app. LG said the service will be available for some 2018 and 2019 appliance models and for all 2020...