An NHS trust in Liverpool is partnering with Tata Consultancy Services (TCS) to develop an AI chatbot to help tackle patient wait times. Brits have become used to long NHS wait times for many years. There are many strong views on what NHS reforms are needed, but one thing everyone can agree on is that the current trajectory is unsustainable. Modern technologies will be vital in delivering the improvements that will help both NHS staff and patients. The Walton Centre NHS Foundation Trust has announced a partnership with TCS to develop digital solutions that increase the productivity of specialists, reduce waiting times for patients, and improve the overall experience.