virtual assistant


IBM and IFTTT Bring Together AI and Automation for IoT

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IBM is bringing its enterprise artificial intelligence assistant to IFTTT, paving the way for intelligent services that can do much more than tell users the weather or answer trivia questions, the companies announced on April 26. Watson Assistant, formerly Watson Conversation, made its official debut on March 20 during IBM's Think 2018 conference in Las Vegas. In addition to new analytics capabilities and features that allow developers to create more fluid and robust conversational interactions, the virtual assistant is now available in versions tailored to the automotive and hospitality industries. IFTTT, short for "If This, Then That," is a San Francisco technology firm whose web service enables users to automate tasks across various other services or cloud applications. Using applets, each with a set of conditional commands, users can trigger a chain of actions like automatically adding new iOS contacts to one's contact list on Google or use Google Assistant to post a note on Slack with one's voice.


Microsoft looks to bots to make employees more productive ZDNet

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Microsoft is working on multiple chat bots it's counting on to make employees more productive. The company announced two years ago its Calendar.help The company also is working on another conversational bot, named "SwitchBot," that's designed to improve workers' focus. Information about SwitchBot was made public in the form of a research paper published on April 21 for the 2018 ACM Conference on Human Factors in Computing Systems. SwitchBot is a Skype bot that aims to help workers detach and then reengage at the start and end of their workdays.


Most iPhone X owners weren't satisfied with this one feature

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For years Apple has responded to complaints about the functionality of Siri and as more virtual assistants have popped up from their rivals, users continue to grumble about the things it cannot do. That was one of the biggest takeaways from a study of iPhone X users conducted by Creative Strategies, Inc. Ben Bajarin, principal analyst and the head of primary research, said in the report that iPhone X owners gave the product "an overall 97% customer satisfaction. While that number is impressive, what really stands out when you do customer satisfaction studies is the percentage who say they are very satisfied with the product," Bajarin wrote. In terms of the survey respondents who met that "very satisfied" mark, the report found it to be about 85% of iPhone X owners. SEE: IT leader's guide to the future of artificial intelligence (Tech Pro Research) But when the report authors broke it down by specific features, Siri stood out as one of the only things users were not happy with.


AI may join banker and machine - Banking Exchange

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Have you ever shopped online for a mattress? Then you know the drill. For weeks after you made a decision, and perhaps even after you took delivery, you still see ads following you around the internet, promoting this mattress manufacturer or that. You think, "if this is a sample of artificial intelligence, then where's the intelligence?" AI and efforts to make digital services more personalized remain "a fairly blunt instrument," says Alan McIntyre, senior managing director, Accenture Global Banking, in an interview with Banking Exchange.


Microsoft looks to bots to make employees more productive

ZDNet

Microsoft is working on multiple chat bots it's counting on to make employees more productive. The company announced two years ago its Calendar.help The company also is working on another conversational bot, named "SwitchBot," that's designed to improve workers' focus. Information about SwitchBot was made public in the form of a research paper published on April 21 for the 2018 ACM Conference on Human Factors in Computing Systems. SwitchBot is a Skype bot that aims to help workers detach and then reengage at the start and end of their workdays.


How this AI platform is taking over the business world

Mashable

Despite the pop culture fiction that artificial intelligence is a far-away puzzle just waiting to be unlocked, the truth is that AI is already a tool that most use often, some of us even every day. Just think about it: every time you stop to ask Siri or Google Home or any of our friendly neighborhood pocket assistants for directions or help finding the nearest coffee spot, you're interfacing with an elegant example of easy-to-use AI. For businesses, using chatbots as the first line of defence against customer complaints is now common, providing a handy way to triage queries and customer needs. Again, AI is already an efficient solution to an everyday problem. And while it's easy to imagine moments where the lives of everyday people intersect with artificial intelligence, and even find examples of our interactions with AI within smaller businesses, for global enterprises the reality of large-scale AI has yet to unfold.


All the Benefits Artificial Intelligence Gave Us Analytics Insight

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There's no need to say that we live in the age of technology. Artificial intelligence has become something face on a daily basis but have you ever stopped for a second and wondered what are the benefits artificial intelligence brings? Read on to find out. In the 1950s, experts in the field Minsky and McCarthy described artificial intelligence as a program that can perform any task just like a human would do it. This might be a fairly broad definition but it explains what artificial intelligence is all about.


Artificial Intelligence: Transforming Learning Support For Better Workplace Performance - eLearning Industry

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The importance of training has long been recognized, but the link between training and performance is often hard to quantify. Typically, training and learning at work have taken place away from the workplace. Training has been the preserve of the classroom. Recently, classroom training may have been replaced or augmented by the digital content in a Learning Management System (LMS). In theory, the LMS makes learning more accessible and available.


AI has a gender problem. Here's what to do about it

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Three of the fastest-growing applications of artificial intelligence (AI) today are a manifestation of patriarchal stereotypes -- the booming sexbots industry, the proliferation of autonomous weapon systems, and the increasing popularity of mostly female-voiced virtual assistants and carers. The machines of tomorrow are likely to be either misogynistic, violent or servile. Sophia, the first robot to be granted citizenship, has called for women's rights in Saudi Arabia and declared her desire to have a child all in the span of one month. Other robots are mere receptacles for abuse. The Guardian in 2017 reported that the sex tech industry, including smart sex toys and virtual-reality porn, is estimated to be worth a whopping $30 billion.


China's largest smartphone maker is working on an A.I. that can read human emotions

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Chinese tech company Huawei wants to change the way people talk to their artificially intelligent voice assistants. The firm plans to make those conversations more emotionally interactive, according to senior executives. Voice-powered virtual assistants currently serve a functional role, by giving information -- "What's the weather like?" -- or completing small tasks like turning on a playlist. Huawei wants to take that a step further and create a voice companion to fulfill some of its users' emotional needs. "We want to provide emotional interactions," Felix Zhang, vice president of software engineering at Huawei's consumer business group, told CNBC at the company's annual global analyst summit in Shenzhen, China.