Unpredictable black boxes are terrible interfaces "Generative AI black boxes are terrible interfaces because they do not provide users with a predictive conceptual model. It is unclear how the AI converts an input natural language prompt into the output result. Even the designers of the AI usually can't explain how this conversion occurs in a way that would allow users to build a predictive conceptual model." How the internet has made us better readers "As a designer, it's key to have some basic understanding of what's happening on television, in the movies, in books, in music. There's stuff that I might personally not like, but if there's a phenomenon like Games of Thrones or Harry Potter or the Kardashians, I need to have some rudimentary understanding of what all this is about."