Rapid technological advancements are giving rise to a new generation of robots that have the ability to perform diverse tasks in open spaces and work with and alongside people. While already a mainstay within industrial and manufacturing sectors, next-generation robots are being utilized in non-traditional settings, such as grocery stores, hotels, airports, banks, shopping malls and public spaces, including sidewalks and parks. UL has issued UL 3300, the Outline of Investigation (OOI) for Service, Communication, Information, Education and Entertainment (SCIEE) Robots. This is UL's first consumer and commercial robot certification document that addresses human-robot interaction safety concerns. Since SCIEE (pronounced sky) robots typically operate near humans, the outline places a priority on the safe operation of robots in a variety of environments where people are present.