Robotic Process Mining focuses on the identification of the routine types performed by human resources through a User Interface. The ultimate goal is to discover routine-type models to enable robotic process automation. The discovery of routine-type models requires the provision of a routine log. Unfortunately, the vast majority of existing works do not directly focus on enabling the model discovery, limiting themselves to extracting the set of actions that are part of the routines. They were also not evaluated in scenarios characterized by inconsistent routine execution, hereafter referred to as noise, which reflects natural variability and occasional errors in human performance. This paper presents a clustering-based technique that aims to extract routine logs. Experiments were conducted on nine UI logs from the literature with different levels of injected noise. Our technique was compared with existing techniques, most of which are not meant to discover routine logs but were adapted for the purpose. The results were evaluated through standard state-of-the-art metrics, showing that we can extract more accurate routine logs than what the state of the art could, especially in the presence of noise.

User interaction (UI) logs are high-resolution event logs that record low-level activities performed by a user during the execution of a task in an information system. Each event in a UI log corresponds to a single interaction between the user and the interface, such as clicking a button or entering a string into a text field. UI logs are used for purposes like task mining or robotic process automation (RPA), but each study and tool relies on a different conceptualization and implementation of the elements and attributes that constitute user interactions. This lack of standardization makes it difficult to integrate UI logs from different sources and to combine tools for UI data collection with downstream analytics or automation solutions. To address this, we propose a universally applicable reference data model for process-related UI logs. Based on a review of scientific literature and industry solutions, this model includes the core attributes of UI logs, but remains flexible with regard to the scope, level of abstraction, and case notion. We provide an implementation of the model as an extension to the XES interchange standard for event logs and demonstrate its practical applicability in a real-life RPA scenario.

Robotic Process Automation (RP A) is a technology for automating repetitive routines consisting of sequences of user interactions with one or more applications. In order to fully exploit the opportunities opened by RP A, companies need to discover which specific routines may be automated, and how. In this setting, this paper addresses the problem of analyzing User Interaction (UI) logs in order to discover routines where a user transfers data from one spreadsheet or (Web) form to another. The paper maps this problem to that of discovering data transformations by example - a problem for which several techniques are available. The paper shows that a naive application of a state-of-the-art technique for data transformation discovery is computationally inefficient. Accordingly, the paper proposes two optimizations that take advantage of the information in the UI log and the fact that data transfers across applications typically involve copying alphabetic and numeric tokens separately. The proposed approach and its optimizations are evaluated using UI logs that replicate a real-life repetitive data transfer routine.