AI needs a balance between speed and fairness. Is artificial intelligence getting a bad rap? Only half (50%) of consumers trust companies that use AI as much as they trust other companies, a survey of 19,504 people published by World Economic Forum finds. At the same time, the more familiar people are with AI, the greater their level of trust. The likelihood to trust companies that use AI as much as other companies is highest among business decision-makers (62%) and business owners (61%), the WEF survey shows.

Imagine you're a 59-year old man, and you go to your doctor with chest pains. The doctor thinks it might be a heart attack and orders further tests. Now, imagine you're a 59-year old woman with the same symptoms. The doctor tells you that you're probably having a panic attack. These strikingly different suggestions, however, didn't come from a doctor, but from a popular health care app called GP at Hand, which uses artificial intelligence to tell you what might be wrong with you based on your symptoms.

We have a trust issue. In our digital world, it has become increasingly difficult to trust each other. Whether it is another person, an organisation or a device, trust is no longer a given online. This is a serious problem for our society and our democracy. If trust is lacking in society, anarchy can be expected.