Large Language Model (LLM) agents have been increasingly adopted as simulation tools to model humans in social science and role-playing applications. However, one fundamental question remains: can LLM agents really simulate human behavior? In this paper, we focus on one critical and elemental behavior in human interactions, trust, and investigate whether LLM agents can simulate human trust behavior. We first find that LLM agents generally exhibit trust behavior, referred to as agent trust, under the framework of Trust Games, which are widely recognized in behavioral economics. Then, we discover that GPT-4 agents manifest high behavioral alignment with humans in terms of trust behavior, indicating the feasibility of simulating human trust behavior with LLM agents. In addition, we probe the biases of agent trust and differences in agent trust towards other LLM agents and humans. We also explore the intrinsic properties of agent trust under conditions including external manipulations and advanced reasoning strategies. Our study provides new insights into the behaviors of LLM agents and the fundamental analogy between LLMs and humans beyond value alignment. We further illustrate broader implications of our discoveries for applications where trust is paramount.

In addition, we probe the biases of agent trust and differences in agent trust towards other LLM agents and humans.

Large Language Model (LLM) agents have been increasingly adopted as simulation tools to model humans in applications such as social science. However, one fundamental question remains: can LLM agents really simulate human behaviors? In this paper, we focus on one of the most critical behaviors in human interactions, trust, and aim to investigate whether or not LLM agents can simulate human trust behaviors. We first find that LLM agents generally exhibit trust behaviors, referred to as agent trust, under the framework of Trust Games, which are widely recognized in behavioral economics. Then, we discover that LLM agents can have high behavioral alignment with humans regarding trust behaviors, indicating the feasibility to simulate human trust behaviors with LLM agents. In addition, we probe into the biases in agent trust and the differences in agent trust towards agents and humans. We also explore the intrinsic properties of agent trust under conditions including advanced reasoning strategies and external manipulations. We further offer important implications for various scenarios where trust is paramount. Our study represents a significant step in understanding the behaviors of LLM agents and the LLM-human analogy.

Trust calibration is necessary to ensure appropriate user acceptance in advanced automation technologies. A significant challenge to achieve trust calibration is to quantitatively estimate human trust in real-time. Although multiple trust models exist, these models have limited predictive performance partly due to individual differences in trust dynamics. A personalized model for each person can address this issue, but it requires a significant amount of data for each user. We present a methodology to develop customized model by clustering humans based on their trust dynamics. The clustering-based method addresses the individual differences in trust dynamics while requiring significantly less data than personalized model. We show that our clustering-based customized models not only outperform the general model based on entire population, but also outperform simple demographic factor-based customized models. Specifically, we propose that two models based on ``confident'' and ``skeptical'' group of participants, respectively, can represent the trust behavior of the population. The ``confident'' participants, as compared to the ``skeptical'' participants, have higher initial trust levels, lose trust slower when they encounter low reliability operations, and have higher trust levels during trust-repair after the low reliability operations. In summary, clustering-based customized models improve trust prediction performance for further trust calibration considerations.

Web-based social networks typically use public trust systems to facilitate interactions between strangers. These systems can be corrupted by misleading information spread under the cover of anonymity, or exhibit a strong bias towards positive feedback, originating from the fear of reciprocity. Trust propagation algorithms seek to overcome these shortcomings by inferring trust ratings between strangers from trust ratings between acquaintances and the structure of the network that connects them. We investigate a trust propagation algorithm that is based on user triads where the trust one user has in another is predicted based on an intermediary user. The propagation function can be applied iteratively to propagate trust along paths between a source user and a target user. We evaluate this approach using the trust network of the CouchSurfing community, which consists of 7.6M trust-valued edges between 1.1M users. We show that our model out-performs one that relies only on the trustworthiness of the target user (a kind of public trust system). In addition, we show that performance is significantly improved by bringing in user-level variability using mixed-effects regression models.