Digital technologies are changing the world as we know it, but a select few are responsible for the biggest transformations. Artificial intelligence and machine learning are at the forefront of that change, collectively driving both innovation and improvement. The MIT Sloan Management Review reveals that more than 72 percent of respondents believe AI will have a significant impact on the technology, media and telecommunications industries over the next five years. Almost 85 percent believe AI will allow their organizations to obtain or sustain a competitive advantage in the market. But that change, believe it or not, is happening right now. The technology is already being used to transform business operations and to improve age-old practices.