Note: This code pattern uses the classic Watson Assistant experience. After October 8, 2021, all instances (except the standard plan) can switch between the classic and new Watson Assistant experiences by going to the upper-right corner of the Watson Assistant screen and clicking the Manage icon. In this code pattern, build a framework that lets users send voice queries using the WhatsApp application and get a response from IBM Watson Assistant. The query from the user is sent to the Watson Speech to Text Service through a custom application. The output from the Watson Speech to Text Service is then fed to Watson Assistant.

April 10, 2017 Written by: Susan C. Daffron After a conference call, have you ever had someone say, "The explanation on that call was great. Did anyone write it down?" Many conference calls, call center conversations and webinars are recorded for replay, but transcription can help listeners get more from calls. Phone conversations are an often-underutilized source of insights, mostly because the unstructured nature of the data is difficult to analyze. Transcribing calls can be challenging because they often include acronyms and technical terms.