Goto

Collaborating Authors

 telecom giant


AT&T Is Automating Away Jobs--and Its Old Telecom Empire

WIRED

The telecom giant is eager to show Wall Street that it can do more with less. That means fewer employees, less electricity, and increased automation. AT&T, which already shed more than half of its workforce over the past decade, says it's going to continue laying off staff as it gears up for the AI era . The telecommunications giant is also doing away with its old-school landline service and using artificial intelligence to automate some internal processes. All this downsizing is resulting in tangible benefits, including a considerable decrease in electricity usage, AT&T chief technology officer Jeremy Legg tells WIRED.


Telecom giant to invest C$10bn in AI

#artificialintelligence

Rogers Communications said on Sunday it will invest C$10 billion ($7.74 billion) over the next three years in Artificial Intelligence (AI), and more testing and oversight – just weeks after the company reported network issues that caused widespread disruptions across the country. Chief Executive Officer Tony Staffieri said the Canadian telecom operator has made progress on a formal agreement between carriers to switch 911 calls to each other's networks automatically – even in the event of an outage on any carrier's network. "I believe this is the only responsible way forward and I am personally committed to making it possible for all Canadians," Staffieri said in a letter on Sunday. Staffieri said that the company is physically separating wireless and internet services to create an'always on' network – to help make sure the customers don't experience an outage with both cellular and internet services again. Earlier this month, the operator – which has about 10 million wireless subscribers and 2.25 million retail internet subscribers – suffered a glitch that lasted nearly 19 hours, disrupting services from flights to banking and emergency 911 calls.