Accenture AI Testing is part of a complete range of testing services aimed at helping engineering professionals to be catalysts of speed, agility and business performance, while achieving spikes in productivity. Accenture serves over 1,000 testing clients across more than 40 industries, and has already used its "Teach and Test" methodology to train a conversational virtual agent for a financial services company's website, so that it could engage in accurate, unbiased conversations and know when to refer conversations to a human. The agent was trained 80% faster than previously possible, and achieved an 85% accuracy rate on customer recommendations. "The adoption of AI is accelerating as businesses see it's transformational value to power new innovations and growth," Bhaskar Ghosh, Group Chief Executive for Accenture Technology Services said. "As organisations embrace AI, it is critical to find better ways to train and sustain these systems – securely and with quality – to avoid adverse effects on business performance, brand reputation, compliance and humans."