Can Artificial Intelligence Help Save eBay? By The Street For eBay (EBAY), artificial intelligence could prove to be its salvation. The San Jose, Calif.-based e-commerce giant, which has been working to transform itself after spinning off PayPal Holdings (PYPL) last year, could reap some huge benefits if it can find out a way to effectively use AI, according to analysts. At the Code Conference earlier this month, eBay CEO Devin Wenig revealed that the company started getting very serious about using artificial intelligence last year, noting that e-commerce is essentially a data business and that AI may be more important for eBay than its peers due to the "breadth of its inventory." Wenig further explained that eBay plans to formulate a strategy focused on using data to predict what consumers might want and offering a wide selection of products.