The retail sector is the poster child for the use of artificial intelligence. Self-driving delivery robots, automated warehouses, intelligent chatbots, personalized recommendations, and deep supply chain analytics have been making significant impact on the bottom line -- if you're Amazon.com. Other retailers, however, are struggling to adapt. In fact, only 19 percent of large retailers in the U.S., UK, Canada and Europe have deployed AI and are using it in production, according to Gartner. Get the latest insights with our CIO Daily newsletter.

The retail sector is the poster child for the use of artificial intelligence. Self-driving delivery robots, automated warehouses, intelligent chatbots, personalized recommendations, and deep supply chain analytics have been making significant impact on the bottom line -- if you're Amazon.com. Other retailers, however, are struggling to adapt. In fact, only 19 percent of large retailers in the U.S., UK, Canada and Europe have deployed AI and are using it in production, according to Gartner. Get the latest insights with our CIO Daily newsletter.