strategy and roadmap
Using Conversational AI to Make Humans Better at Work, and Work
Written by Greg Vert, Senior Manager at Deloitte Consulting. If there's a silver lining to be found amid the devastation of the global pandemic it might be the way it's snapped everyone's priorities into sharp focus. From a business perspective, the boundaries between work and life have disintegrated for virtual workers, and frontline workers are busier than ever. Organizations need to respond by reimagining the way they support and empower their workforces using technology. Thankfully, this urgent need to evolve workforce experiences coincides with the continued evolution and availability of AI solutions, presenting opportunities to make renewed investments in well-being.