Damian Ehrlicher is a Board Member of several emerging technology funds and companies and the CEO of Protected IT. In today's day and age of machine learning (ML) and artificial intelligence (AI), the number of organizations leveraging these technological advances to mitigate risk is growing quickly. As fast as the cybersecurity community can develop new solutions predicated on these technologies, malicious actors are developing tools leveraging these technologies as well. In days past, automation in the NOC/SOC was used to deploy new services or run a set of standard tests when a specific ticket came through the system. Now ticket enrichment is only part of the solution because software automation has made its way into the cybersecurity space.