In previous generations, robots have fallen over while being unveiled, failed to do the simplest of tasks or been great for one use only. However, the latest models, both automatons and software robots, are flexible and here to serve businesses today. The concept of the robot has changed greatly in recent years. Accepted for decades in factories and production lines, robots already roam the streets delivering takeaway food, flying drones deliver parcels and a modern robot is a flexible and smart multi-purpose friend to many. Software robots act as influencers on social media, chatbots engage millions of customers every day and will soon take over a lot of municipal, medical or similar interactions to help better manage growing populations.