Recently, sentiment-aware pre-trained language models (PLMs) demonstrate impressive results in downstream sentiment analysis tasks. However, they neglect to evaluate the quality of their constructed sentiment representations; they just focus on improving the fine-tuning performance, which overshadows the representation quality. We argue that without guaranteeing the representation quality, their downstream performance can be highly dependent on the supervision of the fine-tuning data rather than representation quality. This problem would make them difficult to foray into other sentiment-related domains, especially where labeled data is scarce. We first propose Sentiment-guided Textual Similarity (SgTS), a novel metric for evaluating the quality of sentiment representations, which is designed based on the degree of equivalence in sentiment polarity between two sentences. We then propose SentiCSE, a novel Sentiment-aware Contrastive Sentence Embedding framework for constructing sentiment representations via combined word-level and sentence-level objectives, whose quality is guaranteed by SgTS. Qualitative and quantitative comparison with the previous sentiment-aware PLMs shows the superiority of our work.

Contrastive opinion extraction aims to extract a structured summary or key points organised as positive and negative viewpoints towards a common aspect or topic. Most recent works for unsupervised key point extraction is largely built on sentence clustering or opinion summarisation based on the popularity of opinions expressed in text. However, these methods tend to generate aspect clusters with incoherent sentences, conflicting viewpoints, redundant aspects. To address these problems, we propose a novel unsupervised Contrastive OpinioN Extraction model, called Cone, which learns disentangled latent aspect and sentiment representations based on pseudo aspect and sentiment labels by combining contrastive learning with iterative aspect/sentiment clustering refinement. Apart from being able to extract contrastive opinions, it is also able to quantify the relative popularity of aspects and their associated sentiment distributions. The model has been evaluated on both a hotel review dataset and a Twitter dataset about COVID vaccines. The results show that despite using no label supervision or aspect-denoted seed words, Cone outperforms a number of competitive baselines on contrastive opinion extraction. The results of Cone can be used to offer a better recommendation of products and services online.

As aspect-level sentiment labels are expensive and labor-intensive to acquire, zero-shot aspect-level sentiment classification is proposed to learn classifiers applicable to new domains without using any annotated aspect-level data. In contrast, document-level sentiment data with ratings are more easily accessible. In this work, we achieve zero-shot aspect-level sentiment classification by only using document-level reviews. Our key intuition is that the sentiment representation of a document is composed of the sentiment representations of all the aspects of that document. Based on this, we propose the AF-DSC method to explicitly model such sentiment composition in reviews. AF-DSC first learns sentiment representations for all potential aspects and then aggregates aspect-level sentiments into a document-level one to perform document-level sentiment classification. In this way, we obtain the aspect-level sentiment classifier as the by-product of the document-level sentiment classifier. Experimental results on aspect-level sentiment classification benchmarks demonstrate the effectiveness of explicit utilization of sentiment composition in document-level sentiment classification. Our model with only 30k training data outperforms previous work utilizing millions of data.

User profiling means exploiting the technology of machine learning to predict attributes of users, such as demographic attributes, hobby attributes, preference attributes, etc. It's a powerful data support of precision marketing. Existing methods mainly study network behavior, personal preferences, post texts to build user profile. Through our data analysis of micro-blog, we find that females show more positive and have richer emotions than males in online social platform. This difference is very conducive to the distinction between genders. Therefore, we argue that sentiment context is important as well for user profiling.This paper focuses on exploiting microblog user posts to predict one of the demographic labels: gender. We propose a Sentiment Representation Learning based Multi-Layer Perceptron(SRL-MLP) model to classify gender. First we build a sentiment polarity classifier in advance by training Long Short-Term Memory(LSTM) model on e-commerce review corpus. Next we transfer sentiment representation to a basic MLP network. Last we conduct experiments on gender classification by sentiment representation. Experimental results show that our approach can improve gender classification accuracy by 5.53\%, from 84.20\% to 89.73\%.