The Large Language Model Bias Index (LLMBI) is a pioneering approach designed to quantify and address biases inherent in large language models (LLMs), such as GPT-4. We recognise the increasing prevalence and impact of LLMs across diverse sectors. This research introduces a novel metric, LLMBI, to systematically measure and mitigate biases potentially skewing model responses. We formulated LLMBI using a composite scoring system incorporating multiple dimensions of bias, including but not limited to age, gender, and racial biases. To operationalise this metric, we engaged in a multi-step process involving collecting and annotating LLM responses, applying sophisticated Natural Language Processing (NLP) techniques for bias detection, and computing the LLMBI score through a specially crafted mathematical formula. The formula integrates weighted averages of various bias dimensions, a penalty for dataset diversity deficiencies, and a correction for sentiment biases. Our empirical analysis, conducted using responses from OpenAI's API, employs advanced sentiment analysis as a representative method for bias detection. The research reveals LLMs, whilst demonstrating impressive capabilities in text generation, exhibit varying degrees of bias across different dimensions. LLMBI provides a quantifiable measure to compare biases across models and over time, offering a vital tool for systems engineers, researchers and regulators in enhancing the fairness and reliability of LLMs. It highlights the potential of LLMs in mimicking unbiased human-like responses. Additionally, it underscores the necessity of continuously monitoring and recalibrating such models to align with evolving societal norms and ethical standards.

The rising popularity of ChatGPT and other AI-powered large language models (LLMs) has led to increasing studies highlighting their susceptibility to mistakes and biases. However, most of these studies focus on models trained on English texts. Taking an innovative approach, this study investigates political biases in GPT's multilingual models. We posed the same question about high-profile political issues in the United States and China to GPT in both English and simplified Chinese, and our analysis of the bilingual responses revealed that GPT's bilingual models' political "knowledge" (content) and the political "attitude" (sentiment) are significantly more inconsistent on political issues in China. The simplified Chinese GPT models not only tended to provide pro-China information but also presented the least negative sentiment towards China's problems, whereas the English GPT was significantly more negative towards China. This disparity may stem from Chinese state censorship and US-China geopolitical tensions, which influence the training corpora of GPT bilingual models. Moreover, both Chinese and English models tended to be less critical towards the issues of "their own" represented by the language used, than the issues of "the other." This suggests that GPT multilingual models could potentially develop a "political identity" and an associated sentiment bias based on their training language. We discussed the implications of our findings for information transmission and communication in an increasingly divided world.