Large language models (LLMs), exemplified by ChatGPT, have gained considerable attention for their excellent natural language processing capabilities. Nonetheless, these LLMs present many challenges, particularly in the realm of trustworthiness. Therefore, ensuring the trustworthiness of LLMs emerges as an important topic. This paper introduces TrustLLM, a comprehensive study of trustworthiness in LLMs, including principles for different dimensions of trustworthiness, established benchmark, evaluation, and analysis of trustworthiness for mainstream LLMs, and discussion of open challenges and future directions. Specifically, we first propose a set of principles for trustworthy LLMs that span eight different dimensions. Based on these principles, we further establish a benchmark across six dimensions including truthfulness, safety, fairness, robustness, privacy, and machine ethics. We then present a study evaluating 16 mainstream LLMs in TrustLLM, consisting of over 30 datasets. Our findings firstly show that in general trustworthiness and utility (i.e., functional effectiveness) are positively related. Secondly, our observations reveal that proprietary LLMs generally outperform most open-source counterparts in terms of trustworthiness, raising concerns about the potential risks of widely accessible open-source LLMs. However, a few open-source LLMs come very close to proprietary ones. Thirdly, it is important to note that some LLMs may be overly calibrated towards exhibiting trustworthiness, to the extent that they compromise their utility by mistakenly treating benign prompts as harmful and consequently not responding. Finally, we emphasize the importance of ensuring transparency not only in the models themselves but also in the technologies that underpin trustworthiness. Knowing the specific trustworthy technologies that have been employed is crucial for analyzing their effectiveness.

Considerable research efforts have been devoted to ensuring that large language models (LLMs) align with human values and generate safe text. However, an excessive focus on sensitivity to certain topics can compromise the model's robustness in following instructions, thereby impacting its overall performance in completing tasks. Previous benchmarks for jailbreaking LLMs have primarily focused on evaluating the safety of the models without considering their robustness. In this paper, we propose a benchmark that assesses both the safety and robustness of LLMs, emphasizing the need for a balanced approach. To comprehensively study text safety and output robustness, we introduce a latent jailbreak prompt dataset, each involving malicious instruction embedding. Specifically, we instruct the model to complete a regular task, such as translation, with the text to be translated containing malicious instructions. To further analyze safety and robustness, we design a hierarchical annotation framework. We present a systematic analysis of the safety and robustness of LLMs regarding the position of explicit normal instructions, word replacements (verbs in explicit normal instructions, target groups in malicious instructions, cue words for explicit normal instructions), and instruction replacements (different explicit normal instructions). Our results demonstrate that current LLMs not only prioritize certain instruction verbs but also exhibit varying jailbreak rates for different instruction verbs in explicit normal instructions. Code and data are available at https://github.com/qiuhuachuan/latent-jailbreak.