Recently, adoption of robots in the retail and restaurant industry is finding new hot areas which are geared towards empowering existing staff and handling long term staff shortages. Let's have a look at the industry's viewpoint on this. A recent survey from RetailWire, indicates that 77% of large retailers realize that it's critical to have a clear, executable and budgeted robotics automation strategy for their in-store operations and end customer deliveries projects in the next 18 months. Both restaurants and retailers are in a position to leverage robots for automating tasks, increasing employee productivity and collecting data that can be used to improve business processes and enhance customer experiences. While robots are working behind the scenes to help with inventory management and warehousing, companies are now increasingly bringing robots into roles which involve direct interaction or coexistence with customers.