Artificial Intelligence (AI) hiring tools do not reduce bias or improve diversity, researchers said in a study. The research debunks the popular myth that AI-powered recruitment software and tools can boost diversity of new hires at a workplace. Cambridge University experts who published their findings in the journal Philosophy and Technology said that companies are showing greater interest now to use AI to solve problems like interview and recruitment bias. However, they believe that the application of this AI when it analyses candidates' resumes or video is nothing but "pseudoscience". The study mentioned a 2020 survey of 500 human resource professionals from all over the world.

"These tools can't be trained to only identify job-related characteristics and strip out gender and race from the hiring process, because the kinds of attributes we think are essential for being a good employee are inherently bound up with gender and race," she said.