reduce fraud and false positive
Reduce Fraud and False Positives with Machine Learning
Balancing user experience with strong transaction and login protection is a constant battle for financial institutions – one that can have tangible consequences for both bank and customer. Take, for example, User X. It's Cyber Monday, and User X wants to buy the latest smartphone on his favorite discount online store. The site has limited stock, so he logs in at 4am to ensure he'll be able to get a phone. He excitedly places the item in his cart, goes to check out, and clicks pay – only to receive a message that the purchase was flagged as suspicious and blocked.