To provide a strategic advantage, business processes are naturally turning towards Robotic Process Automation. Here the application of technology is governed by intelligent automation using AI which can supercharge the automation efforts. Given its capabilities, AI is a natural partner for automation efforts. It brings with it the capability to analyze huge volumes of data and automate routine tasks faster. In fact, McKinsey estimated that AI can automate almost 45% more of any task.

Slowly but inevitably machine learning is starting to influence our daily lives. Whether you ask your home virtual assistant to check the weather forecast or cede some of the planning (and even driving) of your daily commute to your "smart" automobile, it is machine learning that is making life easier. Yet while we seem to have embraced machine learning at home, understanding and embracing its potential in the enterprise remains challenging. Judging by the experience I've had with our clients, the desire is there, experiments are happening, but there is difficulty in getting real change into production. Many organizations are not yet making the transformational changes driven from machine learning that will be needed in order to succeed in the coming years.