If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."
However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …
Artificial intelligence is on the horizon and is set to change the way we work. Who will be affected and what skills can you develop to insulate yourself? We are on the cusp of a potentially historic change. Artificial intelligence, in all its varieties and fields of study, is permeating our society and fundamentally altering how business is performed. Companies large and small are looking to artificial intelligence to fundamentally shift how they do business and how they can stay competitive in today's economy.
Don't do that: Rather, accelerate business transformation efforts now to put yourself in better position after the pandemic passes, say experts and CIOs. "You have to avoid the tendency to slash and burn your transformation and revert back to your traditional working model, which is human nature," Steve Bates, global leader of KPMG's CIO center of excellence, tells CIO.com. From the dot-com bust to 9-11 to the 2008 financial crisis, disruptions have stymied digital strategies. CIOs even have a cost-cutting playbook that starts with hardware haircutting and elimination of new projects, according to Forrester Research. But organizations that contained costs during past disruptions felt pressure from companies that took a pro-investment approach when the global economy rebounded.
In 2018, the New York Foundling, a charity that offers child welfare, adoption, and mental health services, was stuck in cut-and-paste hell. Clinicians and admin staff were spending hours transferring text between different documents and databases to meet varied legal requirements. Arik Hill, the charity's chief information officer, blames the data entry drudgery for an annual staff turnover of 42 percent at the time. "We are not a very glamorous industry," says Hill. "We are really only just moving on from paper clinical records." Since then, the New York Foundling has automated much of this grunt work using what are known as software robots--simple programs hand-crafted to perform dull tasks.
Artificial Intelligence (AI) technologies are promising to transform the forefront of many business operations. The technology is proving itself evidently beneficial in revolutionizing the workplace culture as well. AI tends to guide, organize and automate work while improving staff efficiency and productivity. Specifically, when AI is blended with automation, it maximizes the company profits by utilizing the minimum manpower yet in a right and creative manner. The technical improvements brought in by them contribute to the management of several tasks in the office that are achieved effortlessly and employees' work becomes less tiring.
When I was digging deeper into robotic process automation to create this curated guide, I realized that I was confused by RPA, artificial intelligence and AI subset machine learning. In many cases the terms are used interchangeably, and that's not correct. The distinction is really about whether they're process driven (RPA) or data driven (AI, ML). I found the simplest explanation on Silvertouch, which states: "RPA is a software robot that performs repetitive tasks while following strict rules. It is like a clerk who is good at clerical jobs. But AI is an umbrella term that involves the simulation of human intelligence and thought process by machines while dealing with plenty of interrelated information."
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, improved customer experience and more engaged employees. The company offers the world's only web-based and cloud native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,200 partners, Automation Anywhere has deployed over 1.7 million bots to support some of the world's largest enterprises across all industries. The leader for messaging and content marketing will oversee message development, editorial, content production and a studio of editors and writers. You will work closely with cross functional leaders to develop and drive the company point of view, key narratives and messaging that positions Automation Anywhere as the authority in RPA and Intelligent Automation.
Artificial intelligence (AI) experimentation is now prolific across South African companies, with many businesses demonstrating enthusiasm for AI. According to Business Tech (2019), over 45% of South African businesses say that they're already actively piloting AI within their organisations. Metaphorical robots are infiltrating organisations and reinventing business processes due to the rapid rise in Robotic Process Automation (RPA), which has become a readily available solution offered by ICT service providers. A year ago, says 4IR guru Arthur Goldstuck, "only 6% of South African enterprises were using robotics. Then came the RPA explosion. Now the figure stands at 37% (in Engineering News, 2019)."
Register for this live video webcast - Friday, March 27 at 10 AM PT Ask the expert - get your AI/RPA questions answered by an industry expert. One of the keys to digital transformation – that most fashionable term – is creating a management structure in which everything is accountable to data analytics. In a related trend, robotic process automation (RPA) helps automate a company's work flow and business processes. At its most optimum, RPA is driven by an AI-based analytics platform. These key emerging technologies are the focus on this webinar.