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WorkFusion Named a Leader in Gartner's 2020 Magic Quadrant for RPA

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WorkFusion, a top provider of Intelligent Automation technology, announced it has been placed by Gartner in the Leaders quadrant of the 2020 "Magic Quadrant for Robotic Process Automation."1 Gartner recognized WorkFusion based on its completeness of vision and ability to execute. "We believe Gartner's recognition of WorkFusion in the Leaders quadrant validates our customer-first approach -- with pre-built automation solutions designed to lower costs dramatically, and in record time, for areas with higher levels of document-related manual and cognitive work across some of the most critical processes in Banking, Financial Services, Insurance, Healthcare and other sectors, " said WorkFusion CEO Alex Lyashok. "The right automation approach is to be able to deliver meaningful and measurable benefits to businesses in weeks or months, not years, and without disrupting core infrastructure or systems. As an example, for organizations in regulated-service industries such as Banking, Financial Services and Insurance (BFSI), the WorkFusion Intelligent Automation Cloud platform can quickly and easily manage document-heavy processes -- and in some cases can cut costs by 50% within 3 months," Lyashok said.


Businesses Tap New Digital Tools to Reopen the Workplace

WSJ.com: WSJD - Technology

Just getting workers to the office can be a challenge, amid ongoing travel restrictions aimed at containing the pandemic, said Gaston Silva Maldonado, project and systems analyst at Chilean food processor giant Agrosuper SA. "Our employees have been prevented from moving from one city to another, or even from one point of the city to another," Mr. Maldonado said, citing local lockdown rules. Based in Rancagua, Agrosuper employs about 3,500 office workers, in addition to thousands more in its production plants. So far, he said, only administrative staff and production plant workers deemed essential have returned to the workplace. With the Chilean government in July announcing a five-week plan to gradually ease travel restrictions within the country, the company is hoping to bring back more in the weeks ahead. To do that, Agrosuper has started using robotic process automation to scan and relay employment data on its more than 12,000 workers to a government website that issues emergency travel passes required at health checkpoints scattered throughout the country.


Intelligent Automation: Being Future-Ready

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Intelligent Automation has become one of those "all encapsulating" buzzwords, claiming to deliver everything from scale to better performance & operations. Unfortunately, relying on search engines to understand its meaning may leave you rather confused. Some would call it'an advanced form of RPA (Robotic Process Automation)', while others use it interchangeably with the term'digital transformation'. So, let's ignore the jargon for now and understand what it really means? And more importantly, how your business can benefit from it?


Kryon Achieves Net Promoter Score of +68, Highest in the Industry

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Customer experience ranking for Kryon's robotic process automation (RPA) products and services increased by seven points compared to previous score Kryon, the leading full-cycle automation solution provider known for its customer-centric approach to robotic process automation (RPA) and process discovery, revealed its latest Net Promoter Score (NPS) of 68. The NPS score, a key indicator of overall customer satisfaction, is based on the results of an opt-in survey of Kryon's existing enterprise RPA customers. The June NPS score exceeds Kryon's prior score, which was already above average at 61. The jump in satisfaction is largely due to Kryon's commitment to customer support and constant dialogue with customers on how to make their experiences better. "RPA is all about relentless improvement, and Kryon not only builds that into our products but we make it a core value of our company. The seven-point boost in customer satisfaction is a testament to the hard work and commitment of our customer success and professional services teams. They never stop finding new ways to improve the customer experience of Kryon's Full-Cycle Automation Suite," said Ohad Barnoy, Chief Customer Success Officer for Kryon.


Top 8 Technology Trends for 2020

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Technology is now evolving at such a rapid pace that annual predictions of trends can seem out-of-date before they even go live as a published blog post or article. As technology evolves, it enables even faster change and progress, causing an acceleration of the rate of change, until eventually, it will become exponential. Technology-based careers don't change at the same speed, but they do evolve, and the savvy IT professional recognizes that his or her role will not stay the same. And an IT worker of the 21st century will constantly be learning (out of necessity if not desire). What does this mean for you?


COVID-19: Digital transformation plans are being put on fast-forward

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TechRepublic's Karen Roby talked with Colson Hillier, the CMO at Alorica, provider of Business Process and Customer Satisfaction Outsourcing solutions, about digital transformation projects in the post COVID-19 era. The following is an edited transcript of their conversation. Karen Roby: Where should companies be focusing right now, and explain why omnichannel communications should be a priority. Colson Hillier: I think that the idea of omnichannel is really about customer empowerment. Today, you think about the way that we interact with the brands that we love, and almost all of it involves multiple channels.


How AI Is Supercharging RPA (Robotic Process Automation)

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Robotic Process Automation (RPA), which allows for the automation of the tasks of workers, has been one of the hottest categories in tech. The reason is actually simple: the ROI (Return on Investment) has generally been fairly high. Yet there are some nagging issues. And perhaps the biggest is the scaling of the technology. But AI (Artificial Intelligence) is likely to help out.


Increasing Automation Provides Scope for RPA Jobs

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Robotic process automation (RPA) today is progressing rapidly in practically all the fields, not in a minute but every second. With this quick advancement in technology, huge development has been seen worldwide in the automation industry. The use of automation tools is in constant development and it is anticipated for more growth in the future. The robotic process automation is one of the major transformations in the automation industry, and it is likely to reach higher potential concerning utilization and staff performance in the upcoming year. Robotic process automation especially focuses on the process automation of those enterprises which are mostly business specific and are handled by people. Utilizing RPA, all the tasks would be automated effectively, and in the future, the robotics oriented automated devices will be exceptionally powerful.


Top Artificial Intelligence Platforms for 2020

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An AI Platform enables businesses to achieve their maximum efficiency by providing numerous benefits, such as taking over redundant tasks, providing deeper insights into data for better decisions, providing efficient data management capabilities, and much more. With businesses continually looking for ways to streamline their output, AI-powered platforms come as a godsend for them. Recent innovations in Artificial Intelligence and Machine Learning have not only allowing organizations to scale their business with the growing needs but also supplied them with the much-needed insight to do so. Through this article, we would like to shed some light on 10 of the most brilliant AI platforms available that are empowering businesses with smart capabilities. Google offers a broad range of services to businesses that enable them to carry out their operations from the cloud, such as smoother migration to their platform with pre-configured tools, data storage services, management tools, some of the best in class security features, and much more.


The Rise of Intelligent Enterprise Automation - Tech.eu

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Editor's note: this is a guest post by Tom Henriksson, a general partner at OpenOcean, a VC firm investing in European data-intensive software startups. In 1999, as Steven Spielberg was preparing to make the movie "Minority Report", he assembled a team of 15 technology experts to help him depict the world as it would look in 2054, the year that the movie takes place. The result was an impressive and somewhat dystopic future scape where technology permeates our lives. It is too soon to say whether the vision of the future depicted in the movie will become reality, but 18 years after the film's release, artificial intelligence (AI) and what is often called intelligent enterprise automation have had a profound impact in some areas. Marketing spending across every industry and segment of society is now shaped and driven by artificial intelligence using real-time analysis of massive data sets about consumer habits, data sets culled by sophisticated algorithms from billions of transactions and searches happening every day across the Internet.