Life event service is a direct digital public service provided jointly by several governmental institutions so that a person can fulfill all the obligations and use all the rights that arise due to a particular event or situation in personal life. Life event service consolidates several public services related to the same life event into one service for the service consumer. This paper presents an ontological analysis of life event services, which is based on the works by Guarino, Guizzardi, Nardi, Wagner, and others. The purpose of the ontological analysis is to understand the meanings of life event, proactive public service based on life event, and other related notions. This kind of ontological analysis is crucial because for implementing the hardware and software architectures of e-government and digital public services, it is essential to agree upon the precise meanings of the underlying terms.

Formal ontology provides axiomatizations of domain independent principles which, among other applications, can be used to identify modeling errors within a knowledge base. The Ontoclean methodology is probably the best-known illustration of this strategy, but its cost in terms of manual work is often considered dissuasive. This article investigates the applicability of such debugging strategies to Description Logics knowledge bases, showing that even a partial and shallow analysis rapidly performed with a top-level ontology can reveal the presence of violations of common sense, and that the bottleneck, if there is one, may instead reside in the resolution of the resulting inconsistency or incoherence.