Thanks to electronic banking, there are millennials who have never written a paper cheque. And whilst the overall volume of paper cheques continues to plummet by 10 per cent to 15 per cent a year, NatWest Group still sometimes processes as many as 500,000 cheques per day and needs to do so as quickly, accurately and cost-effectively as possible. The UK recently introduced legislation requiring that all banks switch to image exchange of cheques. The new legislation means that banks now capture images of cheques and exchange these instead of the physical paper cheques. NatWest Group decided that instead of doing the bare minimum to comply with the image-clearing cheque system requirements, it would take the initiative and work with long-time outsourcing partner DXC Technology to completely transform the cheque-processing system.