As part of SAP's IoT Influencer program, I had the honor of interviewing Hitachi's Rob Tiffany on Industrial IoT platforms and the role of artificial intelligence at Mobile World Congress 2017.

HELSINKI, Finland -- February 23, 2017 -- Comptel Corporation (OMX Helsinki: CTL1V) announced today that it's Fastermind has gained significant momentum since its launch at Nexterday North in November 2016. Fastermind provides artificial intelligence capabilities to digital service providers, enabling them to recommend, predict and automate real-time decisions, particularly supporting customer engagement automation. According to new research conducted by Comptel, today's mobile customers want to be treated as individuals by their service provider. Surveying 2,000 mobile data users in the US and the UK, the research found that while more than half of mobile data customers (55 percent) are eager to receive more proactive, personalised messages and services, fewer than one in seven (13 percent) have ever actually received this kind of communication from their carrier. Operators can respond to this demand for personalisation by using Fastermind to reach their customers at the right time, with the right messages, through automated marketing offers and service notifications.