mean function
Orthogonally Decoupled Variational Gaussian Processes
Gaussian processes (GPs) provide a powerful non-parametric framework for reasoning over functions. Despite appealing theory, its superlinear computational and memory complexities have presented a long-standing challenge. State-of-the-art sparse variational inference methods trade modeling accuracy against complexity. However, the complexities of these methods still scale superlinearly in the number of basis functions, implying that that sparse GP methods are able to learn from large datasets only when a small model is used. Recently, a decoupled approach was proposed that removes the unnecessary coupling between the complexities of modeling the mean and the covariance functions of a GP.
Orthogonally Decoupled Variational Gaussian Processes
Gaussian processes (GPs) provide a powerful non-parametric framework for reasoning over functions. Despite appealing theory, its superlinear computational and memory complexities have presented a long-standing challenge. State-of-the-art sparse variational inference methods trade modeling accuracy against complexity. However, the complexities of these methods still scale superlinearly in the number of basis functions, implying that that sparse GP methods are able to learn from large datasets only when a small model is used. Recently, a decoupled approach was proposed that removes the unnecessary coupling between the complexities of modeling the mean and the covariance functions of a GP.
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Beyond Means: A Dynamic Framework for Predicting Customer Satisfaction
Naumzik, Christof, Maarouf, Abdurahman, Feuerriegel, Stefan, Weinmann, Markus
Online ratings influence customer decision-making, yet standard aggregation methods, such as the sample mean, fail to adapt to quality changes over time and ignore review heterogeneity (e.g., review sentiment, a review's helpfulness). To address these challenges, we demonstrate the value of using the Gaussian process (GP) framework for rating aggregation. Specifically, we present a tailored GP model that captures the dynamics of ratings over time while additionally accounting for review heterogeneity. Based on 121,123 ratings from Yelp, we compare the predictive power of different rating aggregation methods in predicting future ratings, thereby finding that the GP model is considerably more accurate and reduces the mean absolute error by 10.2% compared to the sample mean. Our findings have important implications for marketing practitioners and customers. By moving beyond means, designers of online reputation systems can display more informative and adaptive aggregated rating scores that are accurate signals of expected customer satisfaction.
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. We thank Reviewer # 1 for pointing out this interesting work. Both our
We thank all reviewers for taking the time to provide detailed feedback and valuable suggestions for our work. However, their PDFs' exact expressions are in fact different. Alternatively, one can also use the No U-Turn Sampler (NUTS) implemented in Stan. As shown in equation (5) of the main text, BNE's mean function consists of the In the experiment, BNE is by construction more expressive than BAE. Figures 4-5 suggest that the former is true, but not the latter.
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