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 llm qa system


Integration of LLM Quality Assurance into an NLG System

Chen, Ching-Yi, Heininger, Johanna, Schneider, Adela, Eckard, Christian, Madsack, Andreas, Weißgraeber, Robert

arXiv.org Artificial Intelligence

In this paper, we present a system that uses a Large Language Model (LLM) to perform grammar and spelling correction as a component of Quality Assurance (QA) for texts generated by NLG systems, which is important for text production in real-world scenarios. Evaluating the results of the system on work-in-progress sports news texts in three languages, we show that it is able to deliver acceptable corrections.


Increasing the LLM Accuracy for Question Answering: Ontologies to the Rescue!

Allemang, Dean, Sequeda, Juan

arXiv.org Artificial Intelligence

There is increasing evidence that question-answering (QA) systems with Large Language Models (LLMs), which employ a knowledge graph/semantic representation of an enterprise SQL database (i.e. Text-to-SPARQL), achieve higher accuracy compared to systems that answer questions directly on SQL databases (i.e. Text-to-SQL). Our previous benchmark research showed that by using a knowledge graph, the accuracy improved from 16% to 54%. The question remains: how can we further improve the accuracy and reduce the error rate? Building on the observations of our previous research where the inaccurate LLM-generated SPARQL queries followed incorrect paths, we present an approach that consists of 1) Ontology-based Query Check (OBQC): detects errors by leveraging the ontology of the knowledge graph to check if the LLM-generated SPARQL query matches the semantic of ontology and 2) LLM Repair: use the error explanations with an LLM to repair the SPARQL query. Using the chat with the data benchmark, our primary finding is that our approach increases the overall accuracy to 72% including an additional 8% of "I don't know" unknown results. Thus, the overall error rate is 20%. These results provide further evidence that investing knowledge graphs, namely the ontology, provides higher accuracy for LLM powered question answering systems.