Inspiring examples of such invention and empowerment were showcased at Amazon AI Conclave, billed as'the largest and most unique AI event in the country'. Attracting participation from over 1,000 data scientists and thought leaders across fields, the event was all about discussing, displaying and learning about proven best practices solutions, networking with industry peers and Amazon experts, and fostering new collaborations to drive AI innovation. Last, but not least, it was about showcasing and honouring groundbreaking work being done in AI across the country with the Amazon AI Awards. Puneet also spoke about how more Machine Learning happened on AWS than anywhere else, citing impressive metrics that included over 10,000 customers, twice the customer references and that eighty-five percent of all Tensorflow-based projects in the cloud are running on AWS. He also referenced how Freshworks, India's locally grown and globally known SaaS player adopted hyper-personalised customer service using ML and saw ticket resolution improve by 37 percent.